Heine Brothers' Coffee - Omni Louisville
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How do you tell a great barista ? They make your drinks come true !
i never write these posts but i had to shout out Russell and Simra/Samra (unsure of the spelling). They work at the Fern Creek location and really helped turn my bad day around today!! they went out of their way to make sure that i was okay and even gave me a free drink when they didn’t need to. this location is so far out of the way for me but because of their service and warm personalities i will be back!! please somebody make sure they see this
I have become a regular of the Bardstown Road location in Louisville. The coffee and the food is always consistently good but It is the constant, great customer service that keeps bringing me back. I wish I could send this with all of the staff names that treat me so great but unfortunately, I do not know all of their names. Jess is one that truly stands out. Even if she is not working the window, if she hears my order over the speaker she makes it a point to say, hey. It is obvious...read full review
Hours
| Monday | 6:30AM - 5PM |
| Tuesday | 6:30AM - 5PM |
| Wednesday | 6:30AM - 5PM |
| Thursday | 6:30AM - 5PM |
| Friday | 6:30AM - 5PM |
| Saturday | 6:30AM - 5PM |
| Sunday | 6:30AM - 3PM |
Heine Brothers' Coffee - Omni Louisville is a beautifully lit coffee shop with ample seating, offering a packed yet efficient service. Their coffee is mild, balanced, and served at a good temperature. The shop provides a nice atmosphere to hang out and offers a variety of delicious coffee options beyond Starbucks. The staff is generally courteous and fast in taking orders and delivery. While some customer experiences have varied, many appreciate the friendly service, with particular praise for staff members like Jess, who go out of their way to ensure a great customer experience. Recommended drinks include the Black Tea Latte, Turmeric Latte, and the popular Salted Egg Yolk Iced Matcha, along with the bacon cheddar scone. This location is a go-to for many regulars due to its consistent quality and welcoming vibe.