Jimmy John's
$ • Sandwich Shops, Fast Food
Hours:
341 W Cardinal Blvd, Louisville
(502) 634-3334
About Jimmy John's
Customers' Favorites
Jimmy John's Reviews
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Tyson the manager was extremely rude when I called with a concern about my order being messed up (order# 5564815264268288). I received a sandwich I didn’t order. When calling to get an estimated delivery time Tyson became belligerent and argumentative. He insinuated I was not smart enough to follow along with what he was telling me. I have never in my life heard of such behavior from a manager, not a very good example to his employees. He also said I need to return the sandwich...read full review
the food is good, but they're constantly forgetting items at this location. first time was my drink, this time it's a straw and napkins. it's not a huge deal, but for the love of God, PAY ATTENTION to people's orders. SMH 🤦♀️
the food is good, but they're constantly forgetting items at this location. first time was my drink, this time it's a straw and napkins. it's not a huge deal, but for the love of God, PAY ATTENTION to people's orders. SMH 🤦♀️
Ratings
Menu
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Jimmy John's is a popular sandwich shop known for its classic sandwich offerings. The restaurant has received mixed reviews, with some customers praising the quality of the food and service, while others have encountered issues with order fulfillment and a decline in overall quality.
Customers have commended the cool and respectful workers who ensure they get their order right, even for the classic base sandwiches. One customer raved about the juicy and crunchy #16 Club Lulu sandwich, which they customized with salt and vinegar chips.
However, not all experiences have been positive. Some customers have noted a decline in the quality of this particular Jimmy John's location, with orders arriving without the expected sides, such as chips or cookies. These customers have had to call the store to request the missing items, rather than receiving a refund or a satisfactory resolution.
Despite the mixed reviews, Jimmy John's remains a solid option for those seeking a classic sandwich. The location is clean and spacious, and the food is generally consistent with the brand's reputation. With some improvements in order fulfillment and customer service, this Jimmy John's location could provide a more reliable and enjoyable dining experience.