Jimmy John's

Name: Jimmy John's
Address: 341 W Cardinal Blvd, Louisville, Kentucky, 40208, US
Telephone: (502) 634-3334
Price range: $
Rating: 2.5

$ • Sandwich Shops, Fast Food

Hours:
341 W Cardinal Blvd, Louisville
(502) 634-3334

Menu Order Online

About Jimmy John's

Jimmy John's, a popular sandwich shop, has received mixed reviews from its customers. While some customers have had positive experiences, others have expressed frustration with the quality of service and order fulfillment.

One customer ordered the new FireCracker feast, which includes a wrap, chips, cookie, and a drink. However, they did not receive the chips, which they found disappointing. The customer called the store to inform them of the missing item, and the initial response was that the chips would be delivered. However, the delivery person later claimed that the chips were in the bag and that they had photographic evidence to prove it. The customer requested to see the picture, but the delivery person refused to provide it. The delivery person then attempted to create a story about someone potentially taking the chips from the customer's porch, which the customer found unconvincing.

Another customer praised a specific employee, describing them as someone who consistently makes the customer's order, number 9, exactly to their liking. The customer appreciates the employee's attention to detail, such as ensuring the bread is not scooped out and adding the customer's preferred extra mayonnaise and peppers.

Unfortunately, not all customers have had such positive experiences. One customer noted that the Jimmy John's location they frequent has declined in quality over the past year or two, with orders arriving without the expected sides, such as chips or cookies. The customer has had to call the store to request the missing items, rather than receiving a refund or a satisfactory resolution.

Overall, the reviews of Jimmy John's suggest a mixed experience, with some customers praising the quality of the food and service, while others have encountered issues with order fulfillment and a decline in the overall quality of the establishment.