Wendy's

$ • Fast Food, Burgers

Hours:
5124 Dixie Hwy, Louisville
(502) 448-8203

About Wendy's

Wendy's has faced some challenges with slow service and missing drink orders, which has led to customer frustration. However, the food quality remains decent, and many customers appreciate the friendly staff. The drive-thru wait times can be longer compared to competitors like Chick-fil-A, indicating a need for improved efficiency. On a positive note, the manager has received commendations for his proactive approach to customer service, ensuring that issues are addressed and meals are replaced when necessary.

Customers have shared their experiences, noting that the food is often delicious and the staff is polite. One customer highlighted the thoughtful service when ordering a kid's meal, as the staff went out of their way to find an appropriate toy for a toddler. While some reviews mention issues with specific meals, such as the quality of the chicken in an apple pecan salad, overall feedback suggests that Wendy's is working to enhance customer satisfaction and order accuracy.

Customers' Favorites

Wendy's Reviews

2.8
249 ratings
Restaurantji Rating
5
30%
4
10%
3
11%
2
4%
1
45%
Food
3.3
Atmosphere
3.0
Service
3.0

Share your opinion about Wendy's

Restaurantji Rating

No chili NO excuse. Girl said they were short staff they didn't make it in AM shift. I worked at Wendy's and it doesn't take that long to make the chili plus you don't blame the other shift for not having something you just come in and you do it it doesn't take 5 minutes to put it all in a pan

No chili NO excuse. Girl said they were short staff they didn't make it in AM shift. I worked at Wendy's and it doesn't take that long to make the chili plus you don't blame the other shift for not having something you just come in and you do it it doesn't take 5 minutes to put it all in a pan

No chili NO excuse. Girl said they were short staff they didn't make it in AM shift. I worked at Wendy's and it doesn't take that long to make the chili plus you don't blame the other shift for not having something you just come in and you do it it doesn't take 5 minutes to put it all in a pan

Read All Reviews(249)

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Wendy's
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Hours

Monday 6:30AM - 12:30AM
Tuesday 6:30AM - 12:30AM
Wednesday 6:30AM - 12:30AM
Thursday 6:30AM - 12:30AM
Friday 6:30AM - 12:30AM
Saturday 6:30AM - 12:30AM
Sunday 7:30AM - 12:30AM
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