Wendy's
$ • Fast Food, Burgers
Hours:
5124 Dixie Hwy, Louisville
(502) 448-8203
About Wendy's
Customers' Favorites
Wendy's Reviews
Ratings
Hours
Monday | 6AM - 1AM |
Tuesday | 6AM - 1AM |
Wednesday | 6AM - 1AM |
Thursday | 6AM - 1AM |
Friday | 6AM - 1AM |
Saturday | 6AM - 1AM |
Sunday | 7:30AM - 1AM |
Wendy's has faced some challenges with slow service and missing drink orders, which has led to customer frustration. However, the food quality remains decent, and many customers appreciate the friendly staff. The drive-thru wait times can be longer compared to competitors like Chick-fil-A, indicating a need for improved efficiency. On a positive note, the manager has received commendations for his proactive approach to customer service, ensuring that issues are addressed and meals are replaced when necessary.
Customers have shared their experiences, noting that the food is often delicious and the staff is polite. One customer highlighted the thoughtful service when ordering a kid's meal, as the staff went out of their way to find an appropriate toy for a toddler. While some reviews mention issues with specific meals, such as the quality of the chicken in an apple pecan salad, overall feedback suggests that Wendy's is working to enhance customer satisfaction and order accuracy.