Zaxby's Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Salad
Hours:
9903 Brownsboro Rd, Louisville
(502) 677-0808
About Zaxby's Chicken Fingers & Buffalo Wings
Customers' Favorites
Chicken Bacon Ranch Loaded Fries
Recent Reviews
Ratings
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 7:30PM |
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Zaxby's Chicken Fingers & Buffalo Wings is a popular restaurant that has received mixed reviews from customers. While some have had positive experiences, others have expressed frustration with the customer service.
One customer reported that they were rudely told they would have to drive all the way back around just to add a single chicken tender to their order, despite having cash in hand to pay for it. This left a bad taste and they do not plan to return to this location anytime soon, as they feel customer service is not a priority.
However, other customers have had more positive experiences. One customer, Caitlin, praised a staff member for their patience and helpfulness in resolving an issue with their order. Another customer highlighted the excellent service provided by a manager, though they could not recall the manager's name.
Overall, the reviews suggest that the quality of service can vary greatly depending on the staff on duty. While the food is generally praised as being hot and fresh, the level of customer service seems to be a hit-or-miss experience. Customers have suggested that the restaurant could benefit from improving its customer service consistency to provide a more enjoyable dining experience.