McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
100 Isaac Shelby Dr, Shelbyville
(502) 647-5516
About McDonald's
Customers' Favorites
McDonald's Reviews
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Absolute rubbish. Been here twice combined wait time on food is over 40 minutes. For times like these might of well attended a sit down establishment
Worst drive through experience ever. We got up to the window to get our order after we paid, missing 2 fries and nuggets, get the nuggets then argued over fries.. get home and the two items we thought were the daily double were in fact a plain mc chicken and a plain burger. And when we tried to give the person our receipt to look at it for our missing items his response was it’s on the screen.
The manager came after the guy at the window started to get upset with us,...read full review
Worst drive through experience ever. We got up to the window to get our order after we paid, missing 2 fries and nuggets, get the nuggets then argued over fries.. get home and the two items we thought were the daily double were in fact a plain mc chicken and a plain burger. And when we tried to give the person our receipt to look at it for our missing items his response was it’s on the screen.
The manager came after the guy at the window started to get upset with us,...read full review
Menu
Hours
| Monday | 5AM - 12AM |
| Tuesday | 5AM - 12AM |
| Wednesday | 5AM - 12AM |
| Thursday | 5AM - 12AM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 12AM |
McDonald's is a well-known restaurant offering fast food and drive-through services. The cleanliness of the establishment varies, with some customers reporting clean facilities while others finding the restrooms dirty. The manager is praised for their excellent table-side service and friendly demeanor. The food quality is generally good, although the ordering process can be challenging due to long lines and issues with the self-service kiosks. Customer service has been a concern, with staff not always available to assist customers efficiently. Despite these challenges, many customers enjoy the convenient location, fast internet, and affordable prices, making it a popular dining choice.
The restaurant has received mixed reviews from recent customers. Some have experienced slow service during busy hours, but the food was still hot and correct when received. Others have noted that staff seemed surprised when customers preferred to order at the counter instead of using the kiosks. Customers with children have praised the restaurant's kid-friendliness, with grandkids enjoying their visits. While some customers have experienced issues with incorrect orders, they still appreciate the fresh food and great customer service.