Chick-fil-A

Name: Chick-fil-A
Address: 1300 MacArthur Dr, Alexandria, Louisiana, 71301, US
Telephone: (318) 446-2785
Price range: $
Rating: 3.3

$ • Fast Food, Chicken Shop, Salad

Hours:
1300 MacArthur Dr, Alexandria
(318) 446-2785

Menu Order Online

About Chick-fil-A

Chick-fil-A is a popular restaurant that offers a variety of delicious food options and generally provides great customer service. The staff ensures that customers are attended to, even during busy lunch hours, and maintains a clean environment. However, the service can sometimes be slow, and there may be occasional issues with order accuracy. The restaurant's location can also make parking challenging as the area becomes more populated.

Despite these minor drawbacks, the food is generally well-received, and some customers have had positive experiences with the friendly staff. The recent reviews mention the excellent service provided by a young woman named Courtney in the drive-thru and a kind morning manager, who have been praised for their customer service skills.

On the other hand, some customers have expressed concerns about the recent renovations, finding the new layout inconvenient for accessing the restrooms and feeling that the increased prices are not justified. Additionally, the focus on the drive-thru seems to have come at the expense of the in-restaurant customer experience, with limited parking and a small play area.

Overall, Chick-fil-A remains a popular choice for many, offering a combination of tasty food and generally good service, despite the occasional challenges.