Gelato is good, but the lady working is super rude and ignored me for several minutes because she was on a phone call. She was very blunt and short with all of the customers I saw her talk to.
Michael Lacina
Rude, never got a chance to even get food because she kept telling customers to go away or she walked
Service: 1
Carlos McKinney
I must have gotten lucky... Got the sausage, egg, and cheese on everything and it was fine. I wish there was an option to have it on a croissant, but they only serve what's in the window. There wasn't a line so I suppose that helped.
Atmosphere: 4
Food: 4
Service: 4
Jenika Smith
The staff was horrible the lady who waited on me was upset that I told her my pastry was cold. If she wasn’t all up in my husband’s face laughing she would have realized she took it out to soon. It was nearly frozen compared to his. The tables were dirty won’t be going back! SHA-NYA-
Atmosphere: 1
Food: 1
Service: 1
Meep
If you're too busy talking to your co-worker to help a customer, the least you could do is tell them you'll be with them in a few minutes, rather than make eye contact multiple times while choosing to otherwise ignore them and thereby making them feel, well, deliberately ignored. It's demeaning and insulting.As someone who also works in the service industry, I know we all have our days, but please. I'm a grown person and I felt like a child not worth someone's time.I went back 15 minutes later and got to the back of a line several people deep...but no one was there and everyone gave up and went elsewhere.
Atmosphere: 1
Service: 1
Seth Kretsinger
One star because they don't actually allow negative stars. In the interest of time, I'll try to keep this short, although that may prove impossible as you'll soon see. First, the coffee tastes like it came over in the mayflower, possibly as the latrine water. Next up, please hold the bone fragments in my bacon. I wasn't sure where you buy bone in bacon, but alas, it's clear now Angelo Brocato in NOLA offers premier bone in bacon. After the dentist fixed all my chipped teeth, we noticed our croissant was ripped to shreads as if Freddy Kruger and Edward Scissor hands battled out who was getting the bigger half If you're starving, this place is an option, if not just walk on by!
Logan barbe-wilson
Don't have any of the things that make brocato, brocato. Disappointing.
Monet E.
The chocolate chip cookies are stale.I wanted to try one and the team member said they were good cookies. They're not. I took one bite and tossed it.
Ed R.
4 Sep , 410 pm, at Louis Armstrong Airport, Concourse B, I stopped at this Angelo Brocato food stand as I saw they have Raisin Oatmeal Cookies. There was only one employee behind the counter. She was making breakfast sandwiches (like the equivalent of a egg McMuffin). I stood there several minutes, she did not say a word to me . She was approximately 5 feet away looking right at me and just kept making the breakfast sandwiches. Never said I'll be with you in a second sir, or anything, not a word. Finally I asked "Mam, could I get an Oatmeal Cookie?" She never said word , just kept making sandwiches. Finally she walked over and said " What do you Want?" (I almost told her forget it and walked off as I'm a disabled veteran and I had to get something to eat as I was starting to feel ill) I she finally said "you wanted oatmeal cookie " I told her two oatmeal cookies please Mam. She rang it up, handed me the bag and never said a word. I told her Thankyou Mam, and she still didn't reply. That was about the rudest customer service I've had in years. I was way polite and respectful to her. I always treat people the same way I would like to be treated. She made it very clear through her actions she was not happy about having to serve me. I've never done business with a Angelo Brocato and I would like to think this is not acceptable behavior within their company. My wife went by the stand a little later, and there was a family standing at the counter waiting to get some service. There was now no one in the food stand at all. My wife came back awhile later and the same family was still standing there and looked a little agitated maybe due to there still was not anyone behind the counter to take their order. I definitely won't ever conduct business with any Angelo Brocato.
Searcy Bobbitt Entertainment
The lady that took my order on Sunday August 6 at 10am was extremely rude. She was very short patient with the gentleman who was deciding what he wanted to order. She told him that people are waiting what do you want. Then when it was my turn to order she looked at me and said what do you want. I told her to give me a second and she immediately sighed. After I gave her my order, I asked her where the utensils were and she responded they're over there in a frustrating manner. I mumbled people are so rude. She yelled at me saying "what did you say?" I responded "nothing". I will not be coming here whenever I am in New Orleans again. Bad customer service.
I asked if they had SPLENDA specifically before I ordered my coffee and I was told yes. After I received my coffee I was told sweeteners are at the end of the counter. All they had was sugar and Sweet and Low. I asked again for SPLENDA in the yellow packet. "All we have are those". Wow!
Khloe C.
Ordered a sandwich and a muffin. Got the sandwich, and a different muffin but I had already walked away. It worked out because the blueberry muffin is awesome and I was super happy with it.The muffuletta, I'm not sure. I took one bite and I'm unsure if I should eat it. It looks pretty old considering the middle is bright pink and the outside is gray. I think I'll pass on that, but it was worth a shot.
T B
Rude & Disgusting just scratch the surface when describing the service at this joke of an establishment. Way to go MSY, you build a new airport and outfit it with absolute $hit.
Kris Opitz
Ordered 2 breakfast sandwiches and coffee at 5:30 am. Was told the coffee was out (and none brewing). Took the sandwiches to our gate, took a bite and found they were still cold. Returned to ask the lady to warm them again and found no one working. Waited 5 minutes, still no one. Had to leave to board flight. Terrible.
Keith R.
HAVE AGAIN: Pretty good, but not like most, stracciatella ice cream (not gelato).
Gelato is good, but the lady working is super rude and ignored me for several minutes because she was on a phone call. She was very blunt and short with all of the customers I saw her talk to.
Rude, never got a chance to even get food because she kept telling customers to go away or she walked
Service: 1
I must have gotten lucky... Got the sausage, egg, and cheese on everything and it was fine. I wish there was an option to have it on a croissant, but they only serve what's in the window. There wasn't a line so I suppose that helped.
Atmosphere: 4
Food: 4
Service: 4
The staff was horrible the lady who waited on me was upset that I told her my pastry was cold. If she wasn’t all up in my husband’s face laughing she would have realized she took it out to soon. It was nearly frozen compared to his. The tables were dirty won’t be going back! SHA-NYA-
Atmosphere: 1
Food: 1
Service: 1
If you're too busy talking to your co-worker to help a customer, the least you could do is tell them you'll be with them in a few minutes, rather than make eye contact multiple times while choosing to otherwise ignore them and thereby making them feel, well, deliberately ignored. It's demeaning and insulting.As someone who also works in the service industry, I know we all have our days, but please. I'm a grown person and I felt like a child not worth someone's time.I went back 15 minutes later and got to the back of a line several people deep...but no one was there and everyone gave up and went elsewhere.
Atmosphere: 1
Service: 1
One star because they don't actually allow negative stars. In the interest of time, I'll try to keep this short, although that may prove impossible as you'll soon see. First, the coffee tastes like it came over in the mayflower, possibly as the latrine water. Next up, please hold the bone fragments in my bacon. I wasn't sure where you buy bone in bacon, but alas, it's clear now Angelo Brocato in NOLA offers premier bone in bacon. After the dentist fixed all my chipped teeth, we noticed our croissant was ripped to shreads as if Freddy Kruger and Edward Scissor hands battled out who was getting the bigger half If you're starving, this place is an option, if not just walk on by!
Don't have any of the things that make brocato, brocato. Disappointing.
The chocolate chip cookies are stale.I wanted to try one and the team member said they were good cookies. They're not. I took one bite and tossed it.
4 Sep , 410 pm, at Louis Armstrong Airport, Concourse B, I stopped at this Angelo Brocato food stand as I saw they have Raisin Oatmeal Cookies. There was only one employee behind the counter. She was making breakfast sandwiches (like the equivalent of a egg McMuffin). I stood there several minutes, she did not say a word to me . She was approximately 5 feet away looking right at me and just kept making the breakfast sandwiches. Never said I'll be with you in a second sir, or anything, not a word. Finally I asked "Mam, could I get an Oatmeal Cookie?" She never said word , just kept making sandwiches. Finally she walked over and said " What do you Want?" (I almost told her forget it and walked off as I'm a disabled veteran and I had to get something to eat as I was starting to feel ill) I she finally said "you wanted oatmeal cookie " I told her two oatmeal cookies please Mam. She rang it up, handed me the bag and never said a word. I told her Thankyou Mam, and she still didn't reply. That was about the rudest customer service I've had in years. I was way polite and respectful to her. I always treat people the same way I would like to be treated. She made it very clear through her actions she was not happy about having to serve me. I've never done business with a Angelo Brocato and I would like to think this is not acceptable behavior within their company. My wife went by the stand a little later, and there was a family standing at the counter waiting to get some service. There was now no one in the food stand at all. My wife came back awhile later and the same family was still standing there and looked a little agitated maybe due to there still was not anyone behind the counter to take their order. I definitely won't ever conduct business with any Angelo Brocato.
The lady that took my order on Sunday August 6 at 10am was extremely rude. She was very short patient with the gentleman who was deciding what he wanted to order. She told him that people are waiting what do you want. Then when it was my turn to order she looked at me and said what do you want. I told her to give me a second and she immediately sighed. After I gave her my order, I asked her where the utensils were and she responded they're over there in a frustrating manner. I mumbled people are so rude. She yelled at me saying "what did you say?" I responded "nothing". I will not be coming here whenever I am in New Orleans again. Bad customer service.
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I asked if they had SPLENDA specifically before I ordered my coffee and I was told yes. After I received my coffee I was told sweeteners are at the end of the counter. All they had was sugar and Sweet and Low. I asked again for SPLENDA in the yellow packet. "All we have are those". Wow!
Ordered a sandwich and a muffin. Got the sandwich, and a different muffin but I had already walked away. It worked out because the blueberry muffin is awesome and I was super happy with it.The muffuletta, I'm not sure. I took one bite and I'm unsure if I should eat it. It looks pretty old considering the middle is bright pink and the outside is gray. I think I'll pass on that, but it was worth a shot.
Rude & Disgusting just scratch the surface when describing the service at this joke of an establishment. Way to go MSY, you build a new airport and outfit it with absolute $hit.
Ordered 2 breakfast sandwiches and coffee at 5:30 am. Was told the coffee was out (and none brewing). Took the sandwiches to our gate, took a bite and found they were still cold. Returned to ask the lady to warm them again and found no one working. Waited 5 minutes, still no one. Had to leave to board flight. Terrible.
HAVE AGAIN: Pretty good, but not like most, stracciatella ice cream (not gelato).