Very slow service. Smoothie was nearly inedible it was so bad. Flavorless.
Atmosphere: 1
Food: 1
Service: 1
Hermes Qose
Waited in line for 40 minutes (6 people ahead of me) and didn’t get a smoothie because I had to go board.
Atmosphere: 1
Food: 1
Service: 1
Jackson Carlson
There where two workers working with a huge line and the manager just sat in the back and didn’t help her workers, common do
Atmosphere: 1
Service: 1
Theo Riley
Young lady behind the counter needed help. Why do you leave one staff here alone to struggle with a huge line? Awful corporate management- seems like. She kept a cool head despite being fully overwhelmed with work. She’s a boss, give her a raise. Now that I’ve looked at other reviews I’ve decided to boycott smoothie king based on my experience today. I spend probably $100 on smoothies every month, and I bring my rugby club with me. So you really effed this one up smoothie king. And I don’t want your blanket corporate response. What I want to hear is “we have changed management and the location is now fully staffed”. I cannot and will not support a business that abuses staff and customers for what… a few extra bucks? Not worth my time. You’ve made a smoothie enemy.
Sydney Joelle
Severely understaffed. Waited 20 minutes to order a smoothie bowl. Got to the register and the lady said, "I'm by myself. I'm not making that." Wish I'd looked at the reviews before standing in line for 20 minutes to order something the employee didn't feel like making.
Atmosphere: 1
Food: 1
Service: 1
Daniel McFadden
#1 for worst Smoothie King Shop. Fly through MSY regularly and this place consistently has the worst customer service and you never know what quality of drink you will get.
Atmosphere: 1
Food: 3
Service: 1
Cuddles Cruises
9:30 AM FEBRUARY 1st 2024. The worst customer service ever. Long wait. Rude staff. Never
Atmosphere: 1
Food: 1
Service: 1
Sasha Hunte
Service is ridiculous. There was only one person working and no acknowledgment at all. Not even an, 'be with you in a minute'. No regard for anyone's time. Do not go there.
Service: 1
Justin Kerr
It was about 6am Sunday 1/28 and they got this poor girl, Alani, working by herself. Taking a few orders, making the smoothies m, keeping things clean, and then taking a few more. Slow process, customers are impatient, but she was super polite and did her job and I didn’t see one bit of frustration on her face. If she’s gotta do 2-3 people’s work by herself on a busy Sunday morning at the damn airport of all places, least yall can do is pay her 2 people’s salary. I’m a pretty laid back person and I don’t think I could remain calm and polite and professional after doing that. She had no opportunity to stop for even a second the whole time. No one should have to work like that. She was awesome
Atmosphere: 5
Food: 5
Service: 5
Sergio Jimenez
Had an awesome time! First time down in the Nola... Had a blast....Smoothie King Center had awesome hospitality and an incredible atmosphere. Thank you Smoothie staff and the Pelicans as well. Til next time! DJSURG...
3 employees 2 not working while one works. Then they swap one out waited 10 mins then had to move on would take an hour to get a
Service: 1
Jay Shen
My rating is merely a reflection of my own experience, without blaming anyone: It was clear that this store was severely understaffed. I waited about 20-25 minutes with only three people ahead of me to get my smoothie. During the entire waiting time, I observed only one person working from beginning to end, meaning that he was the only one taking up orders, creating smoothies, washing blenders, and more. He was doing the best he could. To maximize efficiency, he had to leave the water on to get the blenders clean while greeting new customers, and still managed to greet me with courtesy when it was finally my turn. A second person was able to help by starting the blenders and pouring the smoothies to deliver to customers after handling a package containing additional store supplies, which increased efficiency for a bit. But one thing that concerned me the most was that neither of them seemed to care beyond the routines, which wasn't their fault, but rather a bigger question of management, pay, and general lack of support. I am certain that the store management needs to tackle issues such as staffing, culture, training, and motivating employees in general to provide customer service. One thing I will point out was that I bought a 20oz smoothie and despite they made a bit more than the 20oz cup, they poured everything into a 32oz cup instead without filling the cup up all the way to the top, so of course I took it and appreciated the move.I normally do not write reviews for chain stores, but my experience here today warrants some level of awareness that I believe others can use so they can have realistic expectations upon visiting the store for whatever purposes. Please just remember to be nice to the employees there as lack of staffing clearly is taking a toll on them, on top of other possible reasons that we don't know about.
Atmosphere: 2
Food: 3
Service: 1
Stefanie Allen
Delicious!
Marlania1
The staff was NOT friendly nor clear about their products. The smoothie I ordered was good but not worth the rude and rushed service.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Strawberry
Henry Marrion
30 minute wait from the time I got in line until I got my food. There were three employees there that took turns working one at a time.
Very slow service. Smoothie was nearly inedible it was so bad. Flavorless.
Atmosphere: 1
Food: 1
Service: 1
Waited in line for 40 minutes (6 people ahead of me) and didn’t get a smoothie because I had to go board.
Atmosphere: 1
Food: 1
Service: 1
There where two workers working with a huge line and the manager just sat in the back and didn’t help her workers, common do
Atmosphere: 1
Service: 1
Young lady behind the counter needed help. Why do you leave one staff here alone to struggle with a huge line? Awful corporate management- seems like. She kept a cool head despite being fully overwhelmed with work. She’s a boss, give her a raise. Now that I’ve looked at other reviews I’ve decided to boycott smoothie king based on my experience today. I spend probably $100 on smoothies every month, and I bring my rugby club with me. So you really effed this one up smoothie king. And I don’t want your blanket corporate response. What I want to hear is “we have changed management and the location is now fully staffed”. I cannot and will not support a business that abuses staff and customers for what… a few extra bucks? Not worth my time. You’ve made a smoothie enemy.
Severely understaffed. Waited 20 minutes to order a smoothie bowl. Got to the register and the lady said, "I'm by myself. I'm not making that." Wish I'd looked at the reviews before standing in line for 20 minutes to order something the employee didn't feel like making.
Atmosphere: 1
Food: 1
Service: 1
#1 for worst Smoothie King Shop. Fly through MSY regularly and this place consistently has the worst customer service and you never know what quality of drink you will get.
Atmosphere: 1
Food: 3
Service: 1
9:30 AM FEBRUARY 1st 2024. The worst customer service ever. Long wait. Rude staff. Never
Atmosphere: 1
Food: 1
Service: 1
Service is ridiculous. There was only one person working and no acknowledgment at all. Not even an, 'be with you in a minute'. No regard for anyone's time. Do not go there.
Service: 1
It was about 6am Sunday 1/28 and they got this poor girl, Alani, working by herself. Taking a few orders, making the smoothies m, keeping things clean, and then taking a few more. Slow process, customers are impatient, but she was super polite and did her job and I didn’t see one bit of frustration on her face. If she’s gotta do 2-3 people’s work by herself on a busy Sunday morning at the damn airport of all places, least yall can do is pay her 2 people’s salary. I’m a pretty laid back person and I don’t think I could remain calm and polite and professional after doing that. She had no opportunity to stop for even a second the whole time. No one should have to work like that. She was awesome
Atmosphere: 5
Food: 5
Service: 5
Had an awesome time! First time down in the Nola... Had a blast....Smoothie King Center had awesome hospitality and an incredible atmosphere. Thank you Smoothie staff and the Pelicans as well. Til next time! DJSURG...
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
3 employees 2 not working while one works. Then they swap one out waited 10 mins then had to move on would take an hour to get a
Service: 1
My rating is merely a reflection of my own experience, without blaming anyone: It was clear that this store was severely understaffed. I waited about 20-25 minutes with only three people ahead of me to get my smoothie. During the entire waiting time, I observed only one person working from beginning to end, meaning that he was the only one taking up orders, creating smoothies, washing blenders, and more. He was doing the best he could. To maximize efficiency, he had to leave the water on to get the blenders clean while greeting new customers, and still managed to greet me with courtesy when it was finally my turn. A second person was able to help by starting the blenders and pouring the smoothies to deliver to customers after handling a package containing additional store supplies, which increased efficiency for a bit. But one thing that concerned me the most was that neither of them seemed to care beyond the routines, which wasn't their fault, but rather a bigger question of management, pay, and general lack of support. I am certain that the store management needs to tackle issues such as staffing, culture, training, and motivating employees in general to provide customer service. One thing I will point out was that I bought a 20oz smoothie and despite they made a bit more than the 20oz cup, they poured everything into a 32oz cup instead without filling the cup up all the way to the top, so of course I took it and appreciated the move.I normally do not write reviews for chain stores, but my experience here today warrants some level of awareness that I believe others can use so they can have realistic expectations upon visiting the store for whatever purposes. Please just remember to be nice to the employees there as lack of staffing clearly is taking a toll on them, on top of other possible reasons that we don't know about.
Atmosphere: 2
Food: 3
Service: 1
Delicious!
The staff was NOT friendly nor clear about their products. The smoothie I ordered was good but not worth the rude and rushed service.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Strawberry
30 minute wait from the time I got in line until I got my food. There were three employees there that took turns working one at a time.
Atmosphere: 1
Food: 1
Service: 1