I love stopping in here for a treat when I’m in Lafayette. My favorite is the M&M cookie, but they also have a really good snickerdoodle or what my husband calls “old people cookies”. Store is always clean and staff always friendly.
Atmosphere: 5
Food: 5
Service: 5
Serena Ruff
I’ve only ever known great American cookie co to make cookie shakes idk why this location stopped but bring it
Atmosphere: 3
Food: 3
Service: 3
Mariana S
This is my favorite Great American Cookie location! My cakes always turn out great! The more frosting the better! Special shout out to the girl I think her name was Caroline? She rocks!!
Stacy Spedale
We are a family of seven. We order cookie cakes for all of our birthdays and special events. When I picked up our last birthday cake, I was given a coupon from the Acadiana Mall GAC location. The coupon can ONLY be used at the Acadiana Mall GAC, so I called and ordered another birthday cake. They refused to honor their own coupon. The worker made and call and told me they said that whoever gave me the coupon shouldn't have. The worker was not rude and very polite, as was I. As a business owner, when I pass out promotional flyers or coupons, I honor them. I do not put my workers in a position that requires them to make management/owner decisions. Not all customers will respond politely. In the future I will do business with locations who honor their promotions and coupons.
R. Manuel
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Candace Abbey
Just a sweetheart kinda crew
MY JOURNEY WITH BREAST CANCER NuNu's Come Thru
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Darcell Duhon
I’m not one to leave bad reviews but this is a must. I ordered 2 M&M double doozies through Waitr, when my guy came to deliver the cookies I looked in my bag and saw I had 2 M&M cookies. By this time my driver already left. I called to get a refund or a partial refund. The guy told me that he apologized that the lady who gathered my order was moving too fast and she made a mistake. I was told to call customer service and they should take care of it. Needless to say, this is the last time I do business with GAC in the mall.
tim kerrigan
This place is a joke ordered my kids b day cookie cake 2 weeks in advance. Cake wasnt ready on time and they completely messed up the order when i told them about it they all stood there d*** struck
Laura Roy
Have been buying cookies from GAC in the mall for years but lately everything I buy from there is always stale. I won’t be wasting my money there anymore.
The only store worth going to in the mall these days
greatamericancookie company
a great staff and there cookies are always fresh. every time they decorate my cake they always do a great job
Lynnette Allemond
The place was not clean. Especially right now you would think it would be. There were 2 people talking to the server so I waited back because of the 6 foot rule. Before the person that was being waited on finished someone else in the back came to the front to wait on a couple that had just walked up to the counter. The person that was helping the first 2 people made eye contact with me and knew I was waiting. No one said anything. I did not want to cause a problem. So a week later I had to go back to the mall. The almost exact thing happened. I will not ever get anything from here again.
Mandi M.
My 13 year old daughter won a cookie cake from 94.5 KSMB for her birthday the day before Thanksgiving. We went to pickup the certificate the Friday after Thanksgiving and the office was closed for the holidays. So Thursday-Sunday the office was closed. Went today and was told it expired on Wednesday 12/4. So basically I had only 3 days and not the 7 to pickup the certificate. Great American Cookie company in Acadiana Mall said they won't honor it because it expired 2 days ago. I know where I will never order again!!
I love stopping in here for a treat when I’m in Lafayette. My favorite is the M&M cookie, but they also have a really good snickerdoodle or what my husband calls “old people cookies”. Store is always clean and staff always friendly.
Atmosphere: 5
Food: 5
Service: 5
I’ve only ever known great American cookie co to make cookie shakes idk why this location stopped but bring it
Atmosphere: 3
Food: 3
Service: 3
This is my favorite Great American Cookie location! My cakes always turn out great! The more frosting the better! Special shout out to the girl I think her name was Caroline? She rocks!!
We are a family of seven. We order cookie cakes for all of our birthdays and special events. When I picked up our last birthday cake, I was given a coupon from the Acadiana Mall GAC location. The coupon can ONLY be used at the Acadiana Mall GAC, so I called and ordered another birthday cake. They refused to honor their own coupon. The worker made and call and told me they said that whoever gave me the coupon shouldn't have. The worker was not rude and very polite, as was I. As a business owner, when I pass out promotional flyers or coupons, I honor them. I do not put my workers in a position that requires them to make management/owner decisions. Not all customers will respond politely. In the future I will do business with locations who honor their promotions and coupons.
LOVE IT! GET THE APP AND SAVE SOME MONEY AFTER EARNING POINTS
Just a sweetheart kinda crew
LOVE IT! GET THE APP AND SAVE SOME MONEY AFTER EARNING POINTS
I’m not one to leave bad reviews but this is a must. I ordered 2 M&M double doozies through Waitr, when my guy came to deliver the cookies I looked in my bag and saw I had 2 M&M cookies. By this time my driver already left. I called to get a refund or a partial refund. The guy told me that he apologized that the lady who gathered my order was moving too fast and she made a mistake. I was told to call customer service and they should take care of it. Needless to say, this is the last time I do business with GAC in the mall.
This place is a joke ordered my kids b day cookie cake 2 weeks in advance. Cake wasnt ready on time and they completely messed up the order when i told them about it they all stood there d*** struck
Have been buying cookies from GAC in the mall for years but lately everything I buy from there is always stale. I won’t be wasting my money there anymore.
Restaurantji Recommends
The only store worth going to in the mall these days
a great staff and there cookies are always fresh. every time they decorate my cake they always do a great job
The place was not clean. Especially right now you would think it would be. There were 2 people talking to the server so I waited back because of the 6 foot rule. Before the person that was being waited on finished someone else in the back came to the front to wait on a couple that had just walked up to the counter. The person that was helping the first 2 people made eye contact with me and knew I was waiting. No one said anything. I did not want to cause a problem. So a week later I had to go back to the mall. The almost exact thing happened. I will not ever get anything from here again.
My 13 year old daughter won a cookie cake from 94.5 KSMB for her birthday the day before Thanksgiving. We went to pickup the certificate the Friday after Thanksgiving and the office was closed for the holidays. So Thursday-Sunday the office was closed. Went today and was told it expired on Wednesday 12/4. So basically I had only 3 days and not the 7 to pickup the certificate. Great American Cookie company in Acadiana Mall said they won't honor it because it expired 2 days ago. I know where I will never order again!!
Cookies was fresh and delicious