Izzo's Illegal Burrito - Metairie

$ • Mexican, Vegan, Vegetarian

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About Izzo's Illegal Burrito - Metairie

Izzo's Illegal Burrito is a popular restaurant known for its fresh and delicious burritos at great value. The establishment is recognized for its efficient service, with associates working diligently to fulfill orders, even during busy periods. Customers appreciate the self-service options for soft drinks and condiments, which were temporarily removed but should be reinstated. This restaurant has a rich history that many cherish, as it has created lasting memories. It is a place where individuals can find comfort and inspiration, even encouraging them to create their own meals at home. Izzo's has received high praise for its exceptional customer service, with managers addressing any issues to ensure a positive dining experience. The restaurant offers great choices, including wheat tortilla shells, catering to various dietary needs.

However, some recent reviews have mentioned inconsistencies in customer service. While most staff members are described as lively and energetic, a few have been reported as disinterested and less than polite. Additionally, there have been some issues with order accuracy and delivery, which have caused frustration for customers. Despite these concerns, the restaurant continues to be a popular choice, with one reviewer praising the kindness and handling of frustrated customers by an employee named Josh.