Chick-fil-A

$ • Fast Food, Chicken Shop, Salad

Hours:
1116 E Admiral Doyle Dr, New Iberia
(337) 255-9843

About Chick-fil-A

Chick-fil-A in New Iberia is known for its great customer service and delicious food. Many customers appreciate the polite and courteous employees who go out of their way to make the experience enjoyable. Employees like Ava, Caitlyn, and Jay are often praised for their helpfulness, patience, and friendly attitude, making visits pleasant and memorable. The restaurant offers hot and tasty meals, with quick and convenient service, especially at the drive-thru. Customers feel valued when staff ask about their day and ensure orders are correct, providing a high level of care. However, some have noticed a decline in service recently, such as longer wait times and incorrect orders. Despite this, the location remains a favorite for many, who rate it highly and plan to return for the excellent customer service and quality food. Overall, Chick-fil-A in New Iberia continues to be a well-loved spot for a satisfying meal with friendly service.

Customers' Favorites

Chick-fil-A Reviews

3.5
181 ratings
Restaurantji Rating
5
39%
4
21%
3
3%
2
6%
1
31%
Food
4.0
Atmosphere
3.7
Service
3.6

Share your opinion about Chick-fil-A

Restaurantji Rating

1. They delivered our food but my 3 year old granddaughters 12 pc nuggets were not in the bag she was hungry and she’s a picky eater she loves her nuggets so I had to calm her down bcuz she was crying so they gave me a credit to use by May 28th so I decided to use it today I was watching the in order to be delivered I waited about an hour they still hadn’t started putting the order together to be delivered yes we ordered it at lunch time so I gave them just a little more time...read full review

This is the first time that I have ever experienced TERRIBLE service at a Chick-Fil-A restaurant. I ordered grilled nugget meal with a vanilla shake. I received fried chicken and an Oreo shake. To begin, the order taker appeared to not want to take my order as she stood in her spot for 2 minutes twirling her pad while the order taker in front of her had to make change. Every time before, I've been to this location and the order takers move along with the traffic even if there...read full review

Wife picked up food after child’s dancing. And as I have said before the order was with missing items. They don’t want you sitting in the line holding it up to check order but yet items are missing more often than correct. This has never happened to me before at other branches. Frequenting the chic fila in Lafayette, UL campus when it existed, and Baton Rouge. Really want to support this establishment because it’s owned by locals. But it’s hard when there’s no QC.

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Hours

Monday 6AM - 10PM
Tuesday 6AM - 10PM
Wednesday 6AM - 10PM
Thursday 6AM - 10PM
Friday 6AM - 10PM
Saturday 6AM - 10PM
Sunday Closed
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