Popeyes Louisiana Kitchen in Shreveport

“I used to avoid this restaurant because of its staff, but I was soooo hungry I stopped here before heading home. They have better staff and service now. When I say everything was hot and fresh, trust me. I was in drive thru thinking “I hope they feel like working today” and the service and food didn’t disappoint. I’ll be coming back soon.“

“There was this Black Young Man that took our order thru the drive thru...and since we added on at the window he was so excellent in navigating us to park and he would bring our order out...but since we were waiting, went inside to use the bathroom and got our order on the way out...I said all of that to say this...You could tell that whoever raised him...raised him right, we are traveling thru from Memphis, Tn and I will honestly tell you Y'all...this young man was a Breath of Fresh Air to Us ...nothing but kindness and professional manners...He is going to go far in life...KEEP UP THE GOOD WORK YOUNG MAN...I don't remember his name, but if you let him see this review, I think he will remember who I am...I gave him a compliment and words of wisdom on the way out...
Thanks Again!!!“

“I wish I would have gotten the young ladies name but I didn't. I have avoided Popeyes for a while just because the experience has been so horrible. But I went through the drive thru at this location and they were so friendly I didn't have to wait 20 minutes for food just all around great customer service. Should let this crew train the crew in Bossier on Airline I live down the street and would never never visit again.“

“I came from out of town and visited Shreveport went to Popeye's last night general manager her name is Nicole excellent service preferred performance overall experience is excellent from any other Popeyes I will be returning y'all should have more workers like Nicole“

“Stopped in for lunch at store #2111, Tara and the Crew were outstanding. The food was hot, fresh and delicious 😋. We're from Fort Worth, TX and our Popeyes just doesn't compare. Thanks Tara and the Crew for making lunch a brag about experience.“

“Every time we go here in the evening, they are out of the spicy dark meat chicken wings and thighs. So then they ask if we are willing to wait like 15 minutes, to which we always do, and the food comes out nice and hot and very yummy. So the food is reliably good and crispy and the service is completely predictable.“

“Let me tell you my experience working for Alaina…first off I was hired and she knew my situation with me losing my job at Dairy Queen due to the company closing its doors permanently. So it was an adjustment for me to try and get my children to school and try to get to work at the Bert kouns store. So I was I told that I couldn’t be late at all…ok cool I get it…also construction was going on at the same time on the route that I took to get to work, basically I was late 5 minutes sometimes 10 depending on the traffic…I also rearranged for my kids to get on the bus which took even more time bc where we live I was not comfortable letting them cross the road to get on the bus because f how fast some cars would go past the bus even with the stop sign flashing…however I got to work one morning and I had on a polo shirt with buttons, it just didn’t have the collars, she fired me for the shirt and said it wasn’t gonna work, and I told her that I had to take a detour bc of the construction and I’m not gonna kill myself trying to get to Popeyes…so she fired me and put a lot of bogus comments on my separation. Mind you the whole time I was working there managers at other locations were shown way later than I was and they lived in the closer than I did…the drive was not a problem my problem was prior to me being terminated one of the managers was fighting a woman and her daughter outside but she kept her job…the so called store manager would make rude and sexual comments and use distasteful language and she knew about this, but they didn’t fire them. The whole situation was handled so poorly. This is why this company will not move forward bc of how they treat people….mark my words on that. Then when I called Chetoria to complain about it she did nothing to help me or investigate the situation. I was left in the dark about the whole decision. She never called me to check on or even give me the status of the situation. I work hard and do 100% anywhere that i go, and I’m writing this review so people can see how unprofessional the individuals are that work at Popeyes…it’s ghetto, because they allow it!! No structure, and no accountability for the actions taken by others, but hold you to this certain level of responsibility, but yet failed to meet those requirements when it came to the disciplinary process against me. Her (Alaina ) words to me was “ that has nothing to do with the business” basically telling me my children don’t matter it’s either Popeyes or them…when I was explaining my situation to her, I told her my mom recently passed away so we had no help like we did before when it came to getting to school or getting them off the bus or watching them ect. So the whole thing was an adjustment for everybody.“