Panera Bread
$ • Cafe, Soup, Salad
Hours:
188 Boston Rd, Billerica
(978) 330-7386
About Panera Bread
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Panera Bread Reviews
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Always get the order wrong, terrible training for employees and don’t make the situation right when they’ve made mistakes with wasted time and money.
Tried to order online tonight but your system was not working so I called to place an order over the phone and I was told that you don’t do orders over the phone, that I could come in and place an order or order online after explaining to the girl the online ordering was not working. The girl then told me that she would do a phone order just this one time, and made it clear I had to come get the order fast, as they were closing in 38 min. Are you kidding me? If your establishment...read full review
Ratings
Menu
Hours
| Monday | 6AM - 9:30PM |
| Tuesday | 6AM - 9:30PM |
| Wednesday | 6AM - 9:30PM |
| Thursday | 6AM - 9:30PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | 6AM - 9PM |
People in Billerica Also Viewed
Panera Bread is a popular spot for coffee and bagels, with friendly and helpful staff. Some customers have been disappointed with recent menu changes, such as the grilled cheese sandwich now being served on smaller bread. Despite this, the restaurant remains a favorite among many, with some customers highly recommending it. Prices may be steep, but the quality of their coffee and bagels keeps customers coming back. Recently, a customer praised the helpful staff, noting that the high-quality food arrived promptly and was served at the right temperature. They also appreciated the refillable drinks and the large portions, which allowed them to enjoy leftovers the next day. Another customer enjoyed the lobster mac and cheese and the kitchen sink cookies, describing them as delicious treats. A third customer, recovering at home with a fractured foot, ordered a chicken bacon ranch grilled on sourdough and a strawberry poppyseed salad with chicken. They found everything to be fully melted and at the perfect temperature, with the lemonade served cold and with extra ice to help. Overall, many find Panera Bread to be a reliable place for good food and friendly service, despite some menu changes and price concerns.