As an Australian travelling in America, I’m pretty picky about my coffee, and let’s be honest, the coffee scene here can be hit or miss. But Nero Coffee has been the best I’ve come across so far. The flavour, the quality, and the overall experience were a standout compared to most places I’ve tried in the US. If you’re craving something closer to Aussie standard coffee, this is the spot to go.
Atmosphere: 4
Food: 3
Service: 4
Sofía Rivera
I love coming to this location because there's always space to sit and the staff are very polite and friendly🤍
Atmosphere: 5
Food: 5
Service: 5
John L
Nei made me a Cappuccino so creamy and full of flavor I know won't have unless I come back here and ask her for one. Thank you Nei!
Atmosphere: 4
Food: 5
Service: 5
Riccardo Puca
Generally dirty, not taken care of location - there is even a leak inside the cafe, which someone put a container under but they did a por job and the water is splashing everywhere anyway I’d be ashamed to run a location like this
Atmosphere: 1
Stout Shako
If you're not a coffee drinker (like me), they also have fantastic smoothies, like this Pinapple Passionfruit one I'm sipping on! You can also get one with caffeine and/or protein powder mixed in for extra. Just be warned: it's a little pricey, but so is anything good these days!
Atmosphere: 5
Food: 5
Service: 5
Emily S
Best coffee around and the baristas know what they’re doing. I really appreciate you guys! The baked goods and lunch options are also so fresh and an of excellent quality. It’s always our first stop when we visit Copley and the Prudential for shopping. We met friends this time around for breakfast and had plenty of space- kids sat at the a giant wooden table well we relaxed in the armchairs- and have proper ceramic plates and cutlery versus all the plastic and paper around. Keep up the good work. 🙏🫶🏻
Atmosphere: 5
Food: 5
Service: 5
silverwasp
I am so grateful to the team here. I love this location, I travel on the subway from across town to spend time in this specific Caffè Nero because they are so kind, genuine, and nice to me. I feel happier after visiting and chilling by the window in such a cozy setting. Thank you!
Atmosphere: 5
Service: 5
deandrea rosario
Dont ever tell a customer to move when they are already sitting. Just because you want to take your lunch near the same spot.
DavidC EG
Great coffee shop and eatery. Reminds me of LaBou in Cali.
Atmosphere: 5
Food: 5
Service: 5
Lukas Callahan
They take orders and forget, don't do anything for 20 minutes until a different server asks if I've ordered. some of the worst service I've ever had
Friendly staff fast service but unfortunately worst coffee I have ever drank in my entire life of drinking coffee of the last 20 years. Tastes like cardboard. Sorry 🤷🏻♂️
Ian Montgomery
The food is excellent. The staff is friendly. The atmosphere is great, but there were dirty tables.
I did enjoy one of the best cappuccinos I've ever had, with perfectly steamed foam.
As an Australian travelling in America, I’m pretty picky about my coffee, and let’s be honest, the coffee scene here can be hit or miss. But Nero Coffee has been the best I’ve come across so far. The flavour, the quality, and the overall experience were a standout compared to most places I’ve tried in the US. If you’re craving something closer to Aussie standard coffee, this is the spot to go.
Atmosphere: 4
Food: 3
Service: 4
I love coming to this location because there's always space to sit and the staff are very polite and friendly🤍
Atmosphere: 5
Food: 5
Service: 5
Nei made me a Cappuccino so creamy and full of flavor I know won't have unless I come back here and ask her for one. Thank you Nei!
Atmosphere: 4
Food: 5
Service: 5
Generally dirty, not taken care of location - there is even a leak inside the cafe, which someone put a container under but they did a por job and the water is splashing everywhere anyway
I’d be ashamed to run a location like this
Atmosphere: 1
If you're not a coffee drinker (like me), they also have fantastic smoothies, like this Pinapple Passionfruit one I'm sipping on! You can also get one with caffeine and/or protein powder mixed in for extra. Just be warned: it's a little pricey, but so is anything good these days!
Atmosphere: 5
Food: 5
Service: 5
Best coffee around and the baristas know what they’re doing. I really appreciate you guys!
The baked goods and lunch options are also so fresh and an of excellent quality. It’s always our first stop when we visit Copley and the Prudential for shopping.
We met friends this time around for breakfast and had plenty of space- kids sat at the a giant wooden table well we relaxed in the armchairs- and have proper ceramic plates and cutlery versus all the plastic and paper around. Keep up the good work. 🙏🫶🏻
Atmosphere: 5
Food: 5
Service: 5
I am so grateful to the team here. I love this location, I travel on the subway from across town to spend time in this specific Caffè Nero because they are so kind, genuine, and nice to me. I feel happier after visiting and chilling by the window in such a cozy setting. Thank you!
Atmosphere: 5
Service: 5
Dont ever tell a customer to move when they are already sitting. Just because you want to take your lunch near the same spot.
Great coffee shop and eatery. Reminds me of LaBou in Cali.
Atmosphere: 5
Food: 5
Service: 5
They take orders and forget, don't do anything for 20 minutes until a different server asks if I've ordered. some of the worst service I've ever had
Restaurantji Recommends
The worst matcha in my whole life.
Perfect crunchy outside soft-but-fully-cooked-inside chocolate chip cookie
Much better than Starbucks
Friendly staff fast service but unfortunately worst coffee I have ever drank in my entire life of drinking coffee of the last 20 years. Tastes like cardboard. Sorry 🤷🏻♂️
The food is excellent. The staff is friendly. The atmosphere is great, but there were dirty tables.
I did enjoy one of the best cappuccinos I've ever had, with perfectly steamed foam.
Highly Recommended.
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