Cinnabon
$ • Bakery, Coffee ShopsAbout Cinnabon
Cinnabon Reviews
49 ratings
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Despite all the other reviews, I had very friendly and good staff! It tasted just likr any other Cinnabon too.
All the reviews of this place are absolutely horrible but I ordered these two off Ubereats at like 10 pm on a week night and they arrived hot and really good. Loved the cotton candy one.
Those younger female workers are always on their phone and have an attitude when you mind them that they’re at work- like the one on the cashier did today -_-
Hours
| Monday | 9AM - 11PM |
| Tuesday | 9AM - 11PM |
| Wednesday | 9AM - 11PM |
| Thursday | 9AM - 11:30PM |
| Friday | 9AM - 11:30PM |
| Saturday | 9AM - 11:30PM |
| Sunday | 9AM - 11PM |
Cinnabon, a popular bakery chain, has a mixed reputation at its South Station location in Massachusetts. While some customers praise the freshness and taste of the classic cinnamon rolls, others report issues with the service and operations.
The employees are described as "extremely inexperienced and rude," with one customer reporting a frustrating experience where they refused to provide an additional box for their order, even when the customer offered to pay. The high prices, around $80 for the order, also drew criticism.
However, not all reviews are negative. One customer found the classic roll they purchased to be "warm and fresh, tasting just like the ones [they] had from the Cambridge Side Galleria location years ago." Another customer suggested that the issues they experienced, such as the treats not being secured properly and not being warmed enough, may be due to the recent opening of the location and that the staff may need time to "sort through all the kinks of a new food establishment."
Overall, Cinnabon at the South Station location seems to be a mixed bag, with some customers enjoying the classic cinnamon rolls, while others face frustrating service and operational challenges.