Dunkin'

T Station Express @ Orange Line, 145 Dartmouth St, Boston
(617) 536-8852

Recent Reviews

Shane Steszyn

It's fun to watch the pigeons in the station.Drinks were good too.

Desi Montoya

As a former employer of a Dunkin’s, i understand sometimes sometimes not being informed of new drinks/new menu items, i understand the language barrier as many employees first language isn’t english and other just general issues but the lack of any sort of communication/teamwork is nearly laughable. They’ll have 10 people working in the morning and half of them are standing there doing absolutely nothing, while the other half are all on drinks (with no coordination). They always give me an attitude when i order or take my drink, they always take ridiculously long on food and are never informed of new drinks even when there are signs in front of the store detailing the drink. In specific, i ordered the new “Mixed Berrys Refresher”, and the guy looked at me deadpan with no idea of what i was saying. this drink is just a strawberry refresher with some raspberry flavoring, but should be located on their computers right next to the strawberry refresher they make for me everyday. I’ve also seen a different review of this place having bugs in their drink, and i can vouch that this exact experience has happened to me before. I drank half of my drink before i even seen the bug, and when i tried to go back & get a new one they were quite confrontational with me. I have pretty bad social anxiety so i ended up just throwing away the drink and leaving but i wish i could go back and tell them their behavior was extremely unprofessional. I hope they genuinely find new management because there are clear issues with every facet of this location & it is ridiculous.

Atmosphere: 1

Food: 3

Service: 1

Ren Xiao

looks like sXXt,taste like sXXt.Wasted me 6 dollars.

Atmosphere: 4

Food: 1

Service: 4

Preston Strother

Consistently burn your order, can’t fit a lid on a coffee to save their lives, won’t hand you a receipt then act bewildered when there are 15 ppl waiting for food and there are 25 orders on their counter. Do yourself a favor and walk the extra 10min to another one.

Atmosphere: 1

Food: 2

Service: 1

Valerie

I buy the “Brew at Home” coffee & I never experienced any problems. As long as I am treated with respect.

Atmosphere: 5

Service: 5

Paul Amoguea

I recently moved to the area. And I must say I’ve never seen a more even tempered group at any Dublin donuts that I’ve been to. Always respectful and always with a smile on their faces. On more than one occasion I’ve been short by several cents and they still accommodated me. I currently have Covid and the small act of kindness that the gentlemen shared with me today went along way. They should all be recognized for their service.

Atmosphere: 5

Food: 5

Service: 5

Evan Gavrilles

DO NOT ORDER HER IF YOU WANT MORE THAN 1 ITEM! I have no clue how they consistently manage to forget items if you order more than 1 thing. I typically get a wake up wrap and a refresher and for the third time in a row they forgot the wake up wrap. I’ve waited 20-30 minutes to see if they’d remember, spoiler: they don’t. Completely incapable of how something so simple is so complicated for these workers. I’ve worked in food service and fast food for over 10 years. These are mistakes that a toddler could avoid! Avoid at all costs

Atmosphere: 1

Food: 1

Service: 1

Suze Randall

Fantastic service! Were happy to make a mocha by combining mocha swirl with a latte. Thankyou!Kid-friendliness: Greeted the kids and even gave them a mini donut. Spoilt!

Service: 5

Recommended dishes: Donuts

Diego alkassar

Pretty fast service. Still a dunkin'

Atmosphere: 2

Food: 3

Service: 5

K O

Long queues and the sausage egg croissant I ordered was unpleasant. The croissant was hard and stiff like it’d be reheated multiple times over.Concerned about the cleanliness due to the sheer number of pigeons fluttering around. Come here only if you have no other choice like I did.

Janet Gershen-Siegel

They will take away your New Englander card if you rag on Dunk's.

Atmosphere: 3

Food: 3

Service: 5

Maria Gómez Echeverría

Really bad attention, took more than 15 minutes to make a coffee. After that, they put whole milk when I asked for almond and payed more for that and to finish, they forgot my husband coffee too.

James Chan

Quick service. Got what I wanted. Typical DD experience. However, ordered a large and it wasn’t filled up to a large.

Solaima A.

Every time I travel back to school via amtrak, I always go to this dunkin to get a drink and food. They made my drink correctly, but I ordered to pancake wake-up wrap. When I first got my order, it was made with the regular tortillas used for wraps. So I went back to get it fixed and then they only fixed it once, when the label says two pancake wake-up wraps. I don't recommend going to this dunkin because they don't communicate with each other and everything is just all over the place. It was horrible.

Aly H

Awful place. I very clearly specified I needed oat milk in my coffee due to an allergy to milk. Then she proceeds to put milk in it! I COULD HAVE DIED!! If I could put negative stars I would. SAVE YOURSELVES AND AVOID THIS PLACE!!

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