Dunkin'

1800 Hyde Park Ave, Hyde Park
(617) 364-5200

Recent Reviews

Pedro Jimenez

Friendly people take your ordersVegetarian options: You're best checking the app for veggie optionsWheelchair accessibility: Doors are easy to open

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

S L

The bagel with cream cheese I ordered came plain but smelled strongly of sausage and was visibly greasy and clearly had been assembled as a sandwich prior. This toasted bagel was also stone cold but clearly toasted. This really makes me question where this food was prior to me receiving it. Was it served to a customer and returned? Was it dropped? Why was I not served fresh food? I was not able to eat my food and only noticed when I returned home as I was driving at the time.This is not the first time I’ve had an issue with food hygiene here either. In a previous experience I received a coffee that smelled so strongly of antiperspirant body spray (like Axe) I needed to wash the cup which alleviated the smell. Overall what are your employees doing and why is it so disgusting.

Atmosphere: 1

Food: 1

Service: 1

Ava McLaughlin

service is awfully slow but the coffees are great

Atmosphere: 3

Food: 4

Service: 3

Richard Delarosa

Friendly staff, great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Dameyon S Walker

How do you feed people burnt bacon from the day before every day, this is the 4th time in a row then get mad at me when i ask for fresh beacon, get it right the first time then

Johnny Singer-Torres

Doughnut selection is quite sad. Highly recommend drinking your hot chocolate with a straw. All the food is very hot.Shoutout to the woman at the counter who gave me 2 doughnuts instead of one.RAILFANS RUN ON DUNKIN!!!!!!!!!

Food: 3

Service: 5

Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Assorted Half Dozen or Dozen Donuts, Donuts

LEROY POTTINGER

The friendliest people ever I bring my dog in and they always give her treats everyone is very nice and their orders are always

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Muffins, Wake-Up Wrap - Bacon Egg and Cheese, Coffee Roll, Everything Stuffed Bagel Minis, Dunkin' Refreshers, Assorted Half Dozen or Dozen Donuts, Donuts

Nika Nunley

Renovation completedTwo tables and bar style

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte, Hazelnut Iced Coffee, Donuts

britney hickson

I come here almost every weekend at the same time every time I order hash browns they always come out burnt, or stale it’s like they’re giving out food that’s been sitting there all morning.

Atmosphere: 1

Food: 1

Service: 1

Daniel Morland

Were closed over half an hour before they were supposed to, person inside hid when we knocked on the

Atmosphere: 1

Service: 1

Afbens Peter

My Lg Frz Ice Spice Cof didn’t made

Service: 1

Justice Marquez

They mess up my coffee is very single day for the past 6 months n then today the guy at the drive thru gave me an attitude because i politely said thats not how i ordered it. Its really not hard to re make a coffee if you mess up and if thats too hard you shouldn’t work at a coffee shopUpdate:Came back , went inside to buy a Gatorade….. guy said “ Im not talking to them…. Im not taking their order”.

Atmosphere: 5

Food: 1

Service: 1

Leslie North

They make my coffee wrong and no one understood English at all when I spoke with them to fix my car being fixed my order no one understood a word I was saying and it felt like I was in Puerto Rico everyone was speaking in Spanish constantly I don't speak Spanish so I couldn't get my issue resolved because no one understood what the hell I was talking about and they were tons of homeless people hanging out all around and around the corner someone was doing drugs how wonderful

Atmosphere: 2

Food: 3

Service: 2

Better Fancy

This location is one of the most disturbing locations. The staff is rude and unfriendly they are always fighting with each other. They have a horrible bug infestation. The bugs are all over the muffins, donuts and everything. So if your wondering why your stomach hurts after eating here now you know. The upper management is just as dis functional. That’s why they are always hiring and can’t keep no one. Most of them can barely speak English. Is this America? If you like eating bug vomit then you have the right location. For the last two weeks the coffee seems like the only thing to disgest here- because it’s cover..

Jade Blaque

Very disgusting and disrespectful crew members. The girl with the black ponytail that works here told me “Bye” in a very dismissive manner when I told her I no longer wanted an item. I then spoke to the manager of this location about it & she seemed dismissive as well. It’s sad the decline of customer service nowadays.

Atmosphere: 1

Food: 1

Service: 1

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