Customers` Favorites
Customers` Favorites
“If you had told me my biggest highlight of flying into town this weekend to shoot exterior scenes for an upcoming horror film wouldn't be the set, but a chicken joint in Saugus, I would’ve called you crazy. But here we are.
I’ve seen the videos online for ages and it always piqued my interest. We might have some hiding down home in South Carolina, but the Saugus crew just made a lifelong fan out of me. Being completely new to the menu, the guy at the counter broke it down for me. Then, my eyes locked onto it: REAPER.
Fun fact about me—pain is the name of my game. I am an absolute sucker for the spiciest things you can possibly throw at me (for context, my current record is the Toe of Satan lollipop at 9 million Scoville units). So naturally, I was ready to dive face-first into the Reaper. But homeboy looked out for me BIG time. He gave me the ultimate insider tip: go with the Extra Hot first for the flavor, then tackle the Reaper.
He was not wrong. This was easily some of the most delicious food I've ever had. I still signed the waivers—one for the store, one for me to keep as a souvenir—and they hooked me up with some Carolina fries to try, which I devoured like candy. For the normal crowd, yeah, it’s got a massive kick. But for me? It was pure perfection.
I don’t think they’ve ever seen someone absolutely champ their way through that without breaking a sweat. I could see the literal shock in their eyes, and honestly, I don't blame them! I’m an outsider just rolling through town, but that large Extra Hot meal was a flawless 10 out of 10. I am so glad I trusted my gut instinct to finally try this place, and even happier that this location was my first introduction to the brand.
Amazing food and an amazing experience, but most importantly, an incredible staff. Huge shoutout to the absolute dream team working the floor: Tico, Olivea, Chad, David, Jessica, Oswaldo, and Betty. You guys made a chaotic travel and film weekend unforgettable. I fly back home tomorrow, but I have more scenes to shoot in the area in a few months. Let's be real: even if I didn't have a movie to film, I’d fly back just to eat here. If you haven't been yet, fix that immediately. Amazing food, stellar service, and top-tier people. 5/5 stars all day!“
Customers` Favorites
“Thank you so much to tylar for the help today what a kind person.. the staff here is so nice and happy. It's so rare to find people who enjoy what there doing!!!! 10 star visit. He recommended the new trio meal and omg it was amazing. I love the cheesey sticks I hope they are here to stay“
Customers` Favorites
“Hands down best hot chicken I have ever had.
Rarely I say any place is worth visiting, but this one is.
Caution: if you have high heat tolerance, only go as high as Hot. 🥵 anything hotter is at your own risk.
Definitely worth any detour to get a piece of Dave’s hot chicken“
Customers` Favorites
“I don’t think I would ever come to Dave’s chicken if it wasn’t for my guy Amine. He has the best customer service I’ve ever seen in my entire life and my food came out hot and ready and it was the best fried chicken I’ve had in a damn while. Definitely coming here again, but only on Amines shift.“
Customers` Favorites
“The front of the house Drew is so cool guy, introduced to me to try the Dave’s Meal, had some questions and he’s helped me solve it and I’m really happy about the experience at Dave’s Hot Chicken, completely five stars. He deserve a race.“
Customers` Favorites
“Best chicken in town“
Customers` Favorites
“great service and quality of food. the salads mac and cheese,chicken and ice cream are delicious. manager Heather helped me buy a gift card in drive-thru. then when order was delayed she delivered our meal and complimentary ice creams! so wonderful and hospitable. we will be back soon!“
Customers` Favorites
“We had the Chicken & Pig Food Truck for our block party. The food and service were excellent! Already looking forward to having them back next year!“
Customers` Favorites
“The chicken is always delicious whenever I have a chance to get some. I've probably been visiting this shop occasionally for about 2 years now and the quality has never disappointed. The only issue I've had is that they're maybe too popular so sometimes the wait well past the estimated pickup time. But hey, fresh chicken that's still crispy when I get home.“
Customers` Favorites
“I usually order off DoorDash and typically enjoy my sandwiches. One of the times I ordered I got slightly stale bread so that wasn’t fun. But otherwise, the food is very good quality and filling. Will still order again since they’re typically on it.“
Customers` Favorites
“Really enjoyed my experience at bb.q Chicken. The chicken was super crispy and delicious, and everything tasted fresh. The staff were really funny and friendly, which made the whole experience even better. The place was also very clean and had a nice atmosphere. Definitely a spot I’d come back to and recommend to others!“
Customers` Favorites
“Delish food, parking a little difficult“
Customers` Favorites
“Door Dash delivers to the city (hot, cold, or frozen), which is a dangerous thing to have discovered! The pies are packed with big chunks of very good white meat chicken, so they’re more filling than most. They’re also not too salty. The portions are really solid, too. A pie that says it’s 6 servings fed us exactly 6 servings. They were wonderful when I called about a food allergy, too.“
Customers` Favorites
“We had an amazing experience at Chick-fil-A thanks to Nicole! She was incredibly warm, welcoming, and friendly from the moment we walked in. She went above and beyond to help my family and answer all our questions. She is an absolute asset to the team—five stars all the way!“
Customers` Favorites
“Car broke down in parking lot, almost every employee came to check on us to make sure we were okay. If I could give the store manager 10 stars I would, he was very understanding about the time that the tow would show up. The closing night manager on 8/7/2026 was amazing. Great chick fil a.“
Customers` Favorites
“My husband and I Went in at 7 pm at the Saugus facility to order for a cheerleading squad but was totally ignored and not a word from any employee that we will be with you shortly. They looked at us and kept on working. We waited over 5 minutes and walked out and went to raising canes, I tried to call to complain the next day and they don’t even answer their phone. I’m not sure why the patrons should be ignored, I would never give them my money again !“
Customers` Favorites
“Food: I thought this location was not as good as the Allston one. The chicken wasn't as crispy and pieces were smaller, not sure why. Went multiple times too.
Service: was fine for a casual place.
Atmosphere: order at the front and find a seat in the restaurant. It's fine/standard.
Overall: was a bit disappointed with this location. Even though (I believe) the Allston one is the flagship location, I thought the food quality would have been closer.“
Customers` Favorites
“Hello everyone I just want to share my amazing experience with this restaurant, Food was Amazing and the Vegetable Soup was Number one and the price was reasonable and affordable if I stop in Boston and need food 10 out of 10 definitely would recommend jerk chicken was very amazing to and I drove from Florida and I am a jamaican so I would know if it was amazing, FYI Chef Mark is very friendly.“
Customers` Favorites
“The food was good, chicken was cooked perfectly and the fries pickles were 5/5. The Mac and cheese brings down the score. Its not worth 6$ service was kinda frantic and relied on a self checkout which I'm never a huge fan of. Atmosphere is nice for a hole in the wall. Would recommend, food is overall good and is worth the price (except the Mac and cheese)“
Customers` Favorites
“Crazy good chicken, crazy popular, awesome service - the owner is alright.“
Customers` Favorites
“Highly recommended place, I ate the chicken sandwich and it was very good.
What I would criticize to improve would be that the potatoes come with less salt, some tables were dirty and the sandwich was overfling with sauce.
The things I loved were the speed of attention and receipt of the food in a few moments.
I love that the drink is unlimited refill.“
Customers` Favorites
“We've been a big fan of the amazing food here for a long time. Crispy chicken, excellent flavor options. But the true wow factor is the service. We ordered through Grubhub, and somewhere in the ordering process Grubhub changed our order location to Cambridge. While Grubhub offered absolutely no help in the issue, both the Cambridge and Boylston St locations worked together to transfer the order to the correct location. This ensured we were not double charged and that we still got our food at the time we needed it. We are so grateful, and excited to eat our delicious BBQ chicken!“
Customers` Favorites
“Felicitaciones por el servicio!“
Customers` Favorites
“I got the ramen with chicken, awesome broth and overall taste. I’ll definitely be craving that!
I did order at Trillium though, so don’t understand the bad reviews, maybe better as it seems the in person experience might leave something to be expected.“
Customers` Favorites
“First time buyer and I have to say, hands down, the BEST chicken pot pie I have ever eaten. Don’t change one thing about it!“
Customers` Favorites
“We had the Chicken & Pig Food Truck for our block party. The food and service were excellent! Already looking forward to having them back next year!“
Customers` Favorites
“You can't go wrong with this location. Absolute worst case scenario, you might have to wait a little while for a fresh batch of chicken (which could also be seen as a best case scenario, if you have time to spare). Staff is nice and works very hard, place is always busy but very clean.
I'm not going into detail about the quality of the food. It's the best. It's resplendence is exceeded only by the quetzal.“
Customers` Favorites
“The food was very good but I'm really giving 5 stars because I was so pleased with the customer service. The staff was very pleasant and polite. Something you don't see often nowadays so I had to come give props where it's due.“
Customers` Favorites
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“Best Nashville hot sandwich along with fantastic southern sides hands down! No other competition out there, it’s just that good!“