Dunkin'
$ • Coffee Shops, Donuts
Hours:
80 Drum Hill Rd, Chelmsford
(978) 458-0927
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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so far every time my husband has gone to this location they always screw up our orders I asked for Splenda in my iced coffee and they gave me sugar how do you get Splenda which is an artificial sweetener from sugar maybe if they cleaned out their ears and listened carefully they would get an order right then they tried to charge my husband for four drinks instead of three
Drove there from work and realized I had forgotten my card. I rummaged in my car for enough change for an ice coffee. When I got there I first apologized and explained to the cashier why I was using quarters I don't know why I did.... but immediately even without counting the cashier said it's not enough 🥺. Assuming he's the manager he was an earshot came and counted and was actually more than enough.
Mad is an understatement.
I’m a respiratory therapist, work on the road to see my patients at home and I stopped to use their bathroom and they said I was not allowed. That pissed me off. I’m all set. I thought that was sooooo rude.
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Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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Dunkin' has faced some issues since its remodel. Customers have experienced slow service, incorrect orders, and small donut sizes. Despite this, the morning crew has been known to provide friendly service, even offering whipped cream to a regular customer's service dog. However, mistakes with drink orders, such as receiving iced instead of frozen drinks, have been a recurring problem.