Burger King
$ • Burgers, Fast Food
Hours:
1284 Memorial Dr, Chicopee
(413) 593-8933
Customers' Favorites
Burger King Reviews
Manager personally drove to my work and handed me free food vouchers because..and I quote..”word of mouth got to her that I had a bad experience.”That’s NEXT LEVEL customer service. Will forever praise them for this. ?
I went through the drive-thru around 1 pm today on Tuesday, September 12, 2023. The woman in the drive thru when I went was named Gloria. There was a very long line for the lunch rush, the line of cars wrapped around the building. Typically, when I go there, it's usually a guy working, he's more often than not extremely rude and acts obviously annoyed/irritated having to do anything for the customers. If i ask for sauces that they forgot, or tell them something is wrong it's usually...read full review
Ratings
Menu
Hours
| Monday | 6AM - 12AM |
| Tuesday | 6AM - 12AM |
| Wednesday | 6AM - 12AM |
| Thursday | 6AM - 12AM |
| Friday | 6AM - 12AM |
| Saturday | 6AM - 12AM |
| Sunday | 7AM - 12AM |
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The manager on the night shift.1) she was talking about a relationship situation instead of taking care of her job2) was swearing with kids right at the counterThat's just horrible customer service, especially for a restaurant of any kind.Kid-friendliness: If it's drive thru maybe you'll be alright