Dunkin' Donuts in Groton

“I've been coming to this location for 5+ yrs. I've seen a number of managers come and go. The new manger now has been there for 2 weeks and he's the best yet. 90% of the employees are great at there job. But you know what they say. "You're only as good as your worst employee"“

“Service is good. Never had an issue with most of the staff. I order in the afternoon normally, so they are quick but occasionally mess up an order. We are all human though I guess. Inside is nice, they keep it clean.
Any issues that arise are typically from the middle schoolers or kids from Lawrence Academy being loud or harassing stuff.“

“Seems a lot of people will complain if there's a minor inconvenience, but won't leave a positive review if they have a good experience... I stopped in shortly before 6PM to grab an quick bite to eat and a coffee for the drive home. Got the $5 two wake-up wrap and iced coffee combo. The employee greeted me when I walked in, let me know in advance they were out of some items so I wouldn't get disappointed after ordering, and prepared my order quickly and handed it over with a smile. 10/10, would visit again.“