Dunkin' Donuts in Lowell

“Came in to DD on Central St, the man was very helpful and explained everything to me I Inquired about, however, I noticed immediately the place was immaculate and this is the first time I have encountered that at this DD. These gentlemen were so accommodating and friendly and I totally appreciate it big time

Dietary restrictions: I like the oat milk big time and vegetarian food, we could use more“

“This is the best Dunkin’ Donuts. I’ve gone to Dunks in Boston, Haverhill and everywhere in between this team is amazing. They are customer focused. They get the job done and they go above and beyond to put a smile on peoples faces this morning, It’s 10° out the manager brings out my coffee to my car while I’m waiting in line I couldn’t ask for a better Dunkin’ Donuts thank you guys for everything you do.“

“First time actually going into the store, I'm surprised how much they put out in such a small store. It was nice, clean and almost a warm feeling walking in.... probably due to it being cold outside lol. I stop here almost every morning m-f. Extremely convenient and wicked fast service. Employees are amazing and deserve raises. Drive thru or walk-in, I recommend coming here.“

“I would love to tell anyone that works or goes to this local dunkin's. JADE she is the most sweetest and kindest young lady there.I'd love to go there just to talk or see her. She's a really nice lady she listen she doesn't get orders wrong.And she has an impeccable, and perfect attitude while working.She treats everyone with respect and apologies alot. thank you for you're service jade your a very sweet lady. if you ever see this!“

“Paulina was truly extremely kind to me and the staff were efficient (even though they were clearly packed and understaffed). My friends and I had only had positive experiences here. If anyone is to complain, they clearly have nothing better to “

“Manager is always pleasant and makes amazing coffees. She trains new staff so calmly and reassures them they're doing a great job.

I went in today (she wasn't in) and got an iced tea. It wasn't steeped enough, but her staff simply offered to make me something else without question. Quality DD and staff!“

“This place had very good service and once we ordered our food 3 minutes later , it was already done. They also have many places indoor to charge your phone in! I recommend this place if you're ever looking for a fast food place to eat in.“

“jose is the best person to ever be in the dunkins industry. The qay he just…IDK MAKES HIS FOOD! ITS SO-S-S-SO GOOD! His eyes shine brightly when talking to customers, and hes a car guy?!,!,?,??!!. HE HELPED ME FIXED MY automobile AC WHEN IT WAS BROKEN…whilst i was in line for my caramel swirl extra extra 2 expresso shots Large. Then this girl with beautiful eyes hair, 5’2, asian, black hair, with glasses came up to me to ask if i needed help with my computer. I did! Im an IT major and she said she took ADVANCED IT CLASSE!10/10 experience wouldnt recommend it again!!“

“i recently moved up the street and just want to say, the team here is very kind and patient even when they’re clearly overwhelmed w orders, and i wanted to specifically shout out Victor who usually works the food- he’s always in a good mood and tries to make customers feel the same.“

“People complaining I don’t think understand all fast food places are slow during rush hour. When it’s not rush hour they make their food very fast and the staff has been quite nice to me. They also cook my hashbrowns on the crispier side which I like a lot.“

“Tiana and Sonita are amazing employees, they are so respectful. they know my order and they are very well trained and know how to deal with the busyness. i’ve been going here for years and they have always treated me with the most respect. i hope their boss can see how hard they work and how they take their job seriously.“

“Good service and all items are available as per their menu. Only issue is parking is little congested here on busy schedules. Food taste as per their standards.

Quick service and accept app orders, online.

Parking: Little congested“

“This is hands down my go-to Dunkin’ in the city. My order is always correct, and they do a great job with the refreshers as well as my new favorite drink, the Iced Matcha Latte.

The only small issue I’ve noticed lately is at the drive-thru window when ordering through the app. Sometimes they’ll hand me my drink and tell me to have a nice day without realizing I also ordered food or donuts. It’s nothing major, just seems like an occasional oversight.

Overall, still my favorite Dunkin’ and I’ll definitely keep coming back.“