“Not sure whats up with these negative reviews. I am a regular here at this dunkins. The staff are always nice and funny, there have been times where my drink is wrong, my food is burnt or the wait times are slow. All of these things typically happen when they are getting slammed with customers. I do not blame them, and everytime i return and request a remake, the staff do it with no questions asked and they never charge me. The food and coffee here is just like any other dunkins in the area, absolute 5 stars.“
“Very thankful for their service! Came in on a day they were very busy and backed up with the drivethru, walk-ins, and a flood of mobile orders. They were moving fast and got to me in a timely manner and were friendly even though I could tell they were short staffed and stressed. Very thankful and appreciative for the service I had today, I could tell today was a challenging day for them. But they completed my order to me within 5 minutes despite how busy they were with 15 cars in drivethru, 8+ people in line, and alot of mobile orders. Only reason 3 of 5 star on atmosphere was 3-4 rude customers complaining about them being short staffed, but not appreciative of how hard the Dunkin crew was working. This store doesn't have chairs and tables, It is designed to be a pickup or drivethru store only. So, I don't understand people's complaints when they could easily go to any Dunkin Donuts within 5min drive on a Saturday. Where do you have to be in a hurry on a weekend day off to complain that much? Too many ungrateful people would rather do complaints in retail and not enough give praise when it is deserved. My order came out fast, correctly and with friendly service. I was very appreciative of their hard work. The 1001 Central St local crew all deserve a raise! And hire more backup or transfer additional employee or 2 from other stores, this store deserves it. They have my respect and praise and compliments. Dunkin management: pass my gratitude directly to the crew here!“
“I go to dunkin donuts most of my time ordering French vanilla hot coffee and some donuts and sometimes avocado toast with beacon maybe sometimes black pepper beacon with cheese and eggs toasted sometimes shaken espresso coffee with brown sugar ice one time a customer bought me a hot coffee he so polite I wish I can pay him back but I haven't seen him in sight“
“honestly this location I feel keeps it from getting to busy, although I'm sure it happens there great tho I left my wallet there and was able to get it the next day. also open surprisingly late. I was aware this dunks was open so late😁“
“I love that the drive through is actually efficient. I personally love the taste of aroma joes more but it's drive through is always so slow. In comparison to Starbucks Dunkin is much better bang for your buck especially with their deals and sizes.“
“It's been a while since I've rolled up to a Dunkin in a foreign land, but this one was special. There was no line, my coffees were done perfectly, and i was in and out in no time. Leominster hasn't seen the last of me, nor has this Dunkin!“