Dunkin' Donuts in Berlin

“I have been coming to this Dunkin' since Covid and I can honestly say it's the best one around. Every single worker who has been here over the years has been super friendly and amazing. We have even become friends over the years! They know my order before I even say it and they make my coffee correctly EVERY time. The staff is 10/10!

I would also like to point out that on weekends, a lot of customers get frustrated with the worker, but it's not the worker's fault that there's only one person working at that time. They are doing their best to get everyone taken care of, especially when they have mobile orders coming through AND a line inside with people ordering food and drinks. That's a lot for one person to handle.

So I would love for people to keep in mind that you shouldn't get frustrated with the person working at this Dunkin' - or any Dunkin' - when they are by themselves. It's a hard job to do alone. Just put yourself in their shoes. If you don't want to stand in line and wait, you can always walk out and go to a different Dunkin'. Just remember, it's not a big Dunkin', it's a gas station Dunkin', especially on the weekends when there is only one worker.

With that said, I hope everyone has a great day and please try this Dunkin' - the workers are absolutely the best and So friendly!!!“

“Had an issue today with a double order thru the DD app
that was my fault. I brought it to the attention of the manager who immediately refunded me for MY screw up...the reason for my 5 star review goes to the employee and Manager of that DD for doing something that really didn't need to be done...
A classic case of putting the customer first that you do not see much anymore..
Thank You!!“