“This is my favorite dunkins to visit . The people are always so pleasant and the service was fast pace . I’m grateful to them so I can get my coffee and breakfast before work . The manager there was very helpful and kind thank you Happy Patel for your efforts !“
“I’ve been living in Ashland for a couple of years and I’m about to move to Cambridge in a few weeks. To be honest one of the things I am feeling sad about is not stopping by this dunks anymore.I only take the time out to write this review because there are so many average quality Dunkin’ Donuts… the staff here recognize me when I come and if I don’t go for a month or two they will comment on it the next time I show up. I don’t go every day or anything so I think they’re just observant and kind.I’ve literally never had an issue with the food or drink, and the service is quick and extremely polite. I can’t expect much more out of a Dunkin’ Donuts. They run a very tight ship and do an excellent job and deserve recognition for that.“
“This is always been my favorite Dunkin in Ashland as it’s so convenient to stop on the way to work, but lately my drink has been missing the extra espresso shot I always order. I’ve mentioned this to an employee, and they said I should order an espresso shot, but did not notice that I did, and always do. It’s really a bummer because it’s so disappointing to see a milky drink and the ratio is off completely. It wasn’t bothering me the first few times but now it’s super frustrating and I think I’m going to stop coming here in the mornings. The people are lovely and it does seem like they are just overwhelmed with the amount of drinks coming in. I don’t know if they need more staff or whatever but I totally understand if that’s the case. Although I am empathetic, it’s just really annoying and I don’t want to stay. It ruins the morning, but it definitely is a huge bummer.“