Wendy's

$ • Fast Food, Burgers

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About Wendy's

Wendy's, a popular fast-food restaurant, offers a mixed dining experience. While the service is generally quick, the employees can sometimes seem robotic and impersonal, quickly "shoving" the food out the drive-thru. The burgers and nuggets are fresh, but the fries can occasionally be cold and old. Despite occasional issues, such as a forgotten salad order or difficulties reaching the restaurant, the overall food quality is great, making it a decent choice for a quick meal.

The restaurant has recently implemented an AI system for taking orders, which has had mixed results. Some customers have reported the AI getting their order wrong, leading to frustration at the pick-up window. The customer service has also been hit-or-miss, with some employees seeming rushed and irritated when customers ask for additional items or customizations. However, other customers have reported more positive experiences, with the first few visits being smooth and the food being consistently good.

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Wendy's Reviews

2.7
282 ratings
5
21%
4
8%
3
13%
2
17%
1
41%
Food
3.2
Atmosphere
2.9
Service
2.7

Share your opinion about Wendy's

Whether the AI freezes during order, they give you the wrong food or some combination of both, it’s been a while since we visited this location without having an issue.
This is standard or less Wendy's crap, my fault for expecting anything else
The drive-through is staffed solely by AI. No human to talk to AT ALL. If you felt unsure about your selection, you're left to assume your order was processed correctly. Mine was not. At the pickup window, the human apologized for the error and was unsure whether she could resolve it. Not great. Paid and left with whatever was ordered. Will go inside next time.

Read All Reviews(282)

Hours

Monday 8AM - 2:30AM
Tuesday 8AM - 2:30AM
Wednesday 8AM - 2:30AM
Thursday 8AM - 3AM
Friday 8AM - 3AM
Saturday 8AM - 3AM
Sunday 8AM - 2:30AM
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