Customers` Favorites
Customers` Favorites
“We appreciate the food at Longhorn. However, we have encountered a recurring issue with takeout orders, specifically regarding side dishes. On multiple occasions, when opting for an alternative side instead of a salad, the selected side has been omitted from the order. Following the most recent occurrence, we contacted the establishment and were informed that a manager would be notified and a return call would be initiated. Regrettably, no follow-up communication was received. It is concerning when customer service issues are not adequately addressed, potentially due to the perception that individual concerns are inconsequential amidst high volume. While we continue to enjoy the food, we hope for an improvement in accountability and customer satisfaction. While human error is understandable, repeated errors warrant a review of operational procedures.“
Customers` Favorites
“What a lovely experience. We showed up with a party of seven and despite it being crowded and busy, the very kind older woman was willing to scrap together some chairs and tables for us to sit as a family. The food was absolutely delicious and the service was awesome. Highly recommend dining here, but the place is small so I recommend calling ahead!“
Customers` Favorites
“fun place. good appetizers“
Customers` Favorites
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“The Spicy BBQ Caesar salad is amazing. It’s HUGE! I had it for lunch, dinner and lunch again! The meat was delicious and that sauce? Perfection. It seems like more of a take out establishment when we went to the Millbury location. But my coworker had the chicken tenders and she said her meal was equally delicious. Next time we will order to go, but there will definitely be a next time!“