“Couldn't get in... "Hostess" said we had no reservations. I said I had called - and, I'm embarrassed to say - I showed her my call history. She held firm and was not allowing us in.Excuse me. That is not gracious. Being in n the customer service industry and knowing the standards - she should be fired immediately.I will never, ever, even consider going to the Tap Room. She made us feel so awkward and less than.Fortunately, there are many close alternatives.“
Recommended
“Couldn't get in... "Hostess" said we had no reservations. I said I had called - and, I'm embarrassed to say - I showed her my call history. She held firm and was not allowing us in.Excuse me. That is not gracious. Being in n the customer service industry and knowing the standards - she should be fired immediately.I will never, ever, even consider going to the Tap Room. She made us feel so awkward and less than.Fortunately, there are many close alternatives.“