Panera Bread

$ •

120 Highland Ave, Needham
(781) 453-4005


Take-Out/Delivery Options


Reviews for Panera Bread

Awful. The order was wrong . Wrong sandwich, soup bowls (2) about half full. Missed delivering ordered soup. Salad had a huge husk or stem from the lettuce . Who's in the food prep area .Have gone to this store since it opens and always good until this failure . Yuck.

This is the worst Panera restaurant anywhere. We are loyalty coffee club members. This location doesn't have decaf coffee made and they get angry when we order it. There is never decaf iced coffee, and they have to ask the manager before they will even pour hot decaf over ice.Tonite we arrived at 8:51 and asked for decaf. They told us they were already closed. The store hours posted close at 9pm.Asking them to pour tea over ice is an enormous ask, they fuss and won't do full review
This is the worst Panera restaurant anywhere. We have tried ordering decaf here at many different times of the day, but they never have it. When we ask them to make it they get annoyed. They have a bad attitude that definitely comes from management. Tonite we arrived at 8:51pm and ordered decaf. The staff was already cleaning and taking out the garbage. The store doesn't close until 9pm, but the workers decided they didn't want to wait or service customers so full review

More Reviews(147)


Monday 6:30AM - 9PM
Tuesday 6:30AM - 9PM
Wednesday 6:30AM - 9PM
Thursday 6:30AM - 9PM
Friday 6:30AM - 9PM
Saturday 6:30AM - 9PM
Sunday 6:30AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.