Customers` Favorites
Customers` Favorites
“If you had told me my biggest highlight of flying into town this weekend to shoot exterior scenes for an upcoming horror film wouldn't be the set, but a chicken joint in Saugus, I would’ve called you crazy. But here we are.
I’ve seen the videos online for ages and it always piqued my interest. We might have some hiding down home in South Carolina, but the Saugus crew just made a lifelong fan out of me. Being completely new to the menu, the guy at the counter broke it down for me. Then, my eyes locked onto it: REAPER.
Fun fact about me—pain is the name of my game. I am an absolute sucker for the spiciest things you can possibly throw at me (for context, my current record is the Toe of Satan lollipop at 9 million Scoville units). So naturally, I was ready to dive face-first into the Reaper. But homeboy looked out for me BIG time. He gave me the ultimate insider tip: go with the Extra Hot first for the flavor, then tackle the Reaper.
He was not wrong. This was easily some of the most delicious food I've ever had. I still signed the waivers—one for the store, one for me to keep as a souvenir—and they hooked me up with some Carolina fries to try, which I devoured like candy. For the normal crowd, yeah, it’s got a massive kick. But for me? It was pure perfection.
I don’t think they’ve ever seen someone absolutely champ their way through that without breaking a sweat. I could see the literal shock in their eyes, and honestly, I don't blame them! I’m an outsider just rolling through town, but that large Extra Hot meal was a flawless 10 out of 10. I am so glad I trusted my gut instinct to finally try this place, and even happier that this location was my first introduction to the brand.
Amazing food and an amazing experience, but most importantly, an incredible staff. Huge shoutout to the absolute dream team working the floor: Tico, Olivea, Chad, David, Jessica, Oswaldo, and Betty. You guys made a chaotic travel and film weekend unforgettable. I fly back home tomorrow, but I have more scenes to shoot in the area in a few months. Let's be real: even if I didn't have a movie to film, I’d fly back just to eat here. If you haven't been yet, fix that immediately. Amazing food, stellar service, and top-tier people. 5/5 stars all day!“
Customers` Favorites
“There is no better chicken sammy out there - and staff is always super happy and kind, outgoing.“
Customers` Favorites
“We had the Chicken & Pig Food Truck for our block party. The food and service were excellent! Already looking forward to having them back next year!“
Customers` Favorites
“Took a few orders to hit its stride but the business requested and followed up on feedback given, so I was willing to give it additional tries, and the latest orders were perfect, so I personally recommend them - as for the price it’s hard to go wrong and the unique sandwiches beat out local alternatives for chicken sandwiches, and have some of the best form of fries you can get. Top tier indulgence.“
Customers` Favorites
“Just grabbed a 3 way from Nicks on Essex. This place is a 9.2. Beef was top notch. Online ordering was a breeze. It was ready when I arrived. Friendly staff. I’ll be back! 😋“
Customers` Favorites
“There is no better chicken sammy out there - and staff is always super happy and kind, outgoing.“
Customers` Favorites
“We had the Chicken & Pig Food Truck for our block party. The food and service were excellent! Already looking forward to having them back next year!“
Customers` Favorites
“Wings and fries were superb. They were ‘cooked to order’
Not sitting under a heat lamp.
Of course there was a small wait but it was Hot and Fresh!
I ate inside and the atmosphere was so peaceful.
There weren’t any annoying fry-o-laters beeping with unanswered alarms like other places and no music was playing.
Quiet and nice place and the manager was very nice and cordial.
The dining area was closed for renovations for a long time but now it’s reopened and it’s classy.
5 stars 😉
⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“This location is the best! The staff was polite and knowledgeable they got my order correct the 1st time. The staff works efficiently at the drive through as well as inside. The food was delicious and everything was done in a timely manner. I highly recommend this location!“
Customers` Favorites
“I had an amazing experience, the atmosphere was confortable and clean, perfect for a quick bite. The service was excellent, staff were super friendly and got my order out fast. I went with the crispy chicken combo and was delicious - crispy outside, juicy inside. The fries were spot on, crunchy and salty. The place was nicely decorated with plenty of seating. Definitely going back!“
Customers` Favorites
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“The grilled chicken sandwich is very good,but the gluten free bun is $1.70 extra & falls apart.On line price is $5.55+$1.15 for gluten free bun,which totals $6.70,but my total was $9.24.How about getting a better quality bun to make it worth the price.Thank-you.“