Dunkin'

$ • Coffee Shops, Donuts

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Dunkin' Donuts Reviews

2.6
98 ratings
5
21%
3
4%
2
18%
1
57%
Food
3.1
Atmosphere
2.8
Service
2.4

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I ordered through the drive-through service at the Dunkin Donuts store located at 105 Mazzeo Dr, Randolph, MA 02368. I am an interpreter. Everyone understands my English.
I spoke slowly and clearly twice tried to place my order but the employee who spoke to me refused to understand me. She was discriminatory!
Awful customer service. One of the girls with a headset was super rude. I ordered a mobile order and then I wanted to get something else after the fact (ordered at the window) and she said you need to order it out the window like I did. And then they still forgot that item so I went inside and she was just super rude. Gave me a dirty look…. have an attitude absolutely not. Dont work in customer service if you don’t like people!
Awful customer service. One of the girls with a headset was super rude. I ordered a mobile order and then I wanted to get something else after the fact (ordered at the window) and she said you need to order it out the window like I did. And then they still forgot that item so I went inside and she was just super rude. Gave me a dirty look…. have an attitude absolutely not. Dont work in customer service if you don’t like people!

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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