Chicken Shops near Springfield, MA

“Absolutely fantastic experience! This fried chicken restaurant exceeded all my expectations. From the moment I walked in, the warm and welcoming atmosphere set the tone for a delightful meal. The staff was incredibly friendly and attentive, making sure we had everything we needed.

Now, let's talk about the food—the fried chicken was out of this world! Crispy on the outside and juicy on the inside, it was perfectly seasoned and cooked to perfection. The sides were equally impressive, with the mashed potatoes and coleslaw standing out as must-tries.

Portion sizes were generous, and everything was served piping hot. The menu offers a great variety, ensuring there's something for everyone. I also appreciated the cleanliness and the quick service despite the restaurant being quite busy.

Overall, this place is a gem. If you're a fan of fried chicken, do yourself a favor and pay this restaurant a visit. You won't be disappointed!“

“First time coming to this location and I do not regret it! Got serviced by an amazing lady at drive thru, around 5:20 pm yesterday (July 22,2025) she definitely made my day, the way she handle a lil problem I had, the way she talked to me and everything was just perfect, and the food was AMAZING. Give the lady a round of applause for the amazing way she treats her costumers (Hispanic brown-skinned lady) 😋 definitely coming back soon !“

“Great environment, great staff and great food thank you. First time here today and everything was on point. I was there around 7pm. A little busy but overall flowing. People need to learn to have some patience and empathy for others because I stood there and saw them work and it doesn’t look that easy. ?“

“Chicken is just phenomenal! 😋“

“There is an employee named Iliana (spelling may be incorrect) who is an absolute PLEASURE and goes above and beyond. This is the person to promote, this is the person to give a raise, and THIS is the beautiful young lady you DO NOT want to lose. Thank you Iliana for your great customer service and going above and beyond. With a genuine and beautiful smile the whole time!“

“I love Chick Fil A and this one is no exception! Even though it was busy lunch hour, the service was very fast! The staff is so friendly and helpful. The restaurant was nice and clean. This is one of the few places you can bring the kids to play in the indoor playground on cold or rainy days. Our food was hot and delicious. Awesome place overall!

Kid-friendliness: Very clean indoor playground“

“Hands down BEST CFA in the area! Food always comes out hot, fast, and delicious! Staff is friendly and frequently see the owner’s presence in the restaurant.

Aside from the above, there are several things that set this CFA apart from the rest (Chicopee specifically):

1. I consistently see the owner, Colby passionate about their business and working to inspire their staff - including witnessing him train and provide orientation for the new staff where he maintains a genuine positive and upbeat attitude every time

2. This CFA frequently offers special events and/or rewards (Sunrise surprise, Bingo nights, Offers to try new items, etc)

3. They actually provide you with the number of sauces you request and never short you

4. Lunch/Dinner items can be ordered during breakfast

I could go on, but you get the point. We will be back!“

“Nice and hot all though I waited 40 minutes it was worth it😍“

“The price is fair, the waiting time is decent. The food taste pretty good. But please fix the Honey Biscuits! They are so dry and they don’t have biscuits. They offered me “Honey Butter”, which I think is misleading taking into consideration the ingredients and it was frozen solid! Honey High Syrup is more accurate.“

“So fall,the best service,restaurant and chiçken around springfield,im talking about my experience jun,22,2024 at 1.30 pm,this shift works great and the attention its pretty good everything was hot,fresh,tasty,I have just to said for my taste,the coleslaw taste kind of funny,like past fresh so i try I bit and I trow away the rest,but everything else was good.“