Dunkin'

$ • Coffee Shops, Donuts

Hours:
3065 Main St, Springfield
(413) 732-0871

Customers' Favorites

Dunkin' Donuts Reviews

Restaurantji Rating
1.6 (29)
Restaurantji Rating

There's only one woman who knows what she's doing. Other ones don't have reading comprehension, and will make your order wrong every time. Which is annoying when I'm paying $20 hoping to eat what I ordered. If you like getting the wrong items, then this dunkin is perfect for you.

Restaurantji Rating

The worker taking orders in store, my receipt says her name is Ieshia, was EXTREMELY rude and unprofessional. Upon entering the store, the employee was speaking on her phone whilst the man in front of my partner and I was waiting for his order to be taken. After about 3 minutes, while still on the phone, she proceeds to take his order. After taking his order, she waits about a minute or two at the register before she screams out “NEXT”, when we are the only other people in...read full review

Restaurantji Rating

NEVER HAVE I EVER in all 10+ years of visiting DD have I been told they cannot remake my drink because I didn’t purchase it there. The manager Iesha stated she would be wasting her inventory if she remade my purchased drink because it’s from a different location. I am beyond baffled. The whole purpose of buying coffee from Dunkin is when THEIR INCOMPETENT staff messes up your order you can go to ANY OTHER Dunkin for a remake. Another reason why Starbucks is taking over. Horrible...read full review

More Reviews(79)

Ratings

Hours

Monday 5AM - 8PM
Tuesday 5AM - 8PM
Wednesday 5AM - 8PM
Thursday 5AM - 8PM
Friday 5AM - 6PM
Saturday 5AM - 6PM
Sunday 5AM - 6PM
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