$ • Fast Food, Burgers

352 Riverdale St, West Springfield
(413) 737-5153


Take-Out/Delivery Options


Reviews for McDonald's

Large fries are always half empty, ALWAYS! Got a Sunday half empty today and when I told the lady in the drive-thru her response was "thats how it is", no attempt to correct. Horrible customer service too.3/30/21Fries half empty! What's the point of buying large fries.

Can’t believe this place. Sister was n drive thru for our meals. I jumped out to use bathroom. Was not allowed to use bathroom and was told 3 different reasons.First is bathrooms closed to publicSecond yell out bathrooms out of orderThird from pickup window , customers not allowed to use bathroom due to corporate our policy . So McDonalds is permanently off our list for now and forever. Other restaurants freely let customers use the facilities even now.

Fully expect to get parked if you order a quarter pound burger customized and fries in a meal. They have a lot of volume and can't hold up the line. Never order an egg mcmuffin from there. The muffin and ham taste like cinnamon. Be careful when parking around the building when waiting for your food. Stay to the left and pull ahead of the signs for parking.

More Reviews(119)


Monday 5AM - 4AM
Tuesday 5AM - 12AM
Wednesday 5AM - 12AM
Thursday 5AM - 12AM
Friday 5AM - 12AM
Saturday 5AM - 12AM
Sunday Open 24 hours

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.