$$ • Breakfast, Brunch, Lunch, American, Family Style

640 Riverdale St, West Springfield
(413) 736-3854


Take-Out/Delivery Options


Reviews for IHOP

On 10/30/21 me and my wife went to eat breakfast but not only we waited for an hour to he seated we waited for 40 minutes for our food I had ask for steak tips and eggs with poblano peppers NO MUSHROOMS because I'm allergic with sour dough bread instead of pancakes. My wife oder chocolate chip short stack with whipped cream extra whipped cream with home fries. When we received our food my order was not what I asked for the waiter said, "oh the cook just added what ever peppers...read full review
Never again. I have not had Ihop in years, we were craving pancakes, ordered on their website and they use doordash to deliver, fine. I pay 15 bucks for delivery and guess what...they FORGOT MY PANCAKES..and a few other items. I called the store fifteen times, no answer, and only choice was to leave a voicemail for Gen Manager who will get back to you within three business days...and doordash cant help since it was placed on their website directly. GREAT JOB IHOP.....CURRENTLY...read full review
The last few times I have gone there I’ve waited well over an hour each time after waiting to be seated so that’s in addition to an hour wait for food. Pancakes are sometimes not fully cooked, they don’t know over-medium means the yolk should still be semi-soft. Today I had it! I ordered a delivery to be brought to my home. I ordered steak tips, and two over-medium eggs. There was no steak sauce, the eggs were hard all drenched in grease of some sort. To add insult to injury...read full review

More Reviews(197)


Monday 7AM - 10PM
Tuesday 7AM - 10PM
Wednesday 7AM - 10PM
Thursday 7AM - 10PM
Friday 7AM - 10PM
Saturday 7AM - 10PM
Sunday 7AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.