$$ • Breakfast, Brunch, Lunch, American, Family Style

640 Riverdale St, West Springfield
(413) 736-3854


Take-Out/Delivery Options


Reviews for IHOP

TERRIBLE EXPERIENCE. First of all it was like extremely understaffed or something because there were like three tables that were being used and our food still took forever. Also our waiters randomly switched twice for no reason. The waiter who took our order didn’t write it down and even though we had already clarified and made sure he knew what everyone wanted, one of the orders was still wrong. The spicy beef bowl and burrito was not even the tiniest bit spicy. I’ve had...read full review

We got to IHOP at 2:15, was ignored for 15 minutes we got seated at 2:30 we were left in booth with "a waiter will be with you shortly" no waiter acknowledged us. When a host sat another family across from us at 3:20 I asked "is anyone going to attend us?" He stated let me get someone for you. Same gentleman came back and took our order. The place is not busy no need to forget that people were sat at a table.food was good but the wait was longer than it needed to be.

Waited almost 1/2 hours to be seated somehow our name was overlooked. Once we got seated, the waitress was really good, the food was decent. Reason why I’m giving a three is the bathroom was filthy! First I pushed the door to open it, it was so sticky I thought I was going to stick on the door. The bathroom smelled so bad of old pee, it was making me gag. There was hand soap on the floor, so much it was causing a slipping hazard! I warned the next person about that! Then finally...read full review

More Reviews(179)


Monday 7AM - 9:30PM
Tuesday 7AM - 9:30PM
Wednesday 7AM - 9:30PM
Thursday 7AM - 9:30PM
Friday 7AM - 9:30PM
Saturday 7AM - 9:30PM
Sunday 7AM - 9:30PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.