15 Best American Restaurants in West Springfield

“I was at a private event at your restaurant, the food and service was wonderful. Continue the good work.“

“always quick and delicious“

“We went for breakfast for the first time! It was delicious. The staff were all very nice! We will be be back.“

“Professional staff, outstanding service quality food. A gem for West Side.“

“first off im not a breakfast eater but give me one spot for the day to start off with and it would be memos...my 2nd time going in despite having lived in the area all this time and words cant explain the greatness of this place and its no secret why they have won so much...best steak and cheese omelette around and i know their plates are plentiful and often times people will take to go, but it has filled me up on my 2 visits and what makes them stand out from other places in the area as much as i like those other spots too is that sourdough bread is an option....I also wanna shoutout jennifer jen and brittany for their service as well as staying level headed when it gets busy and I love when ppl take the time to get to know their customers ask them what they do for work where they live etc..goes a long way and its an honor to already be known and loved and i appreciate each taking that time for me jen jennifer and brittany I love and appreciate you much and most and all of you back 💛“

“From initial venue tour to picking up our decor the day after our wedding, the team at Storrowton was professional, friendly, accommodating, and knowledgeable. Michele was our main contact and I'm quite certain she could manage a wedding reception in her sleep! The value and location were two of the main reasons we chose Storrowton Carriage House for our ceremony and reception. This venue had so much included in the package price and didn't nickel and dime us for things like champagne toasts (included in price), linens and table settings (included), and the option to borrow centerpieces. The food was EXCEPTIONAL! We had so many guests share this sentiment with us the day of and immediately after. We wholeheartedly recommend Storrowton Tavern & Carriage House!“

“I absolutely love this place! The food is amazing, the staff is attentive and pleasant, there’s good music playing. It’s become my new favorite breakfast and lunch spot. Plus they have a full liquor license! Their Bloody Marys are awesome!“

“Excellent corned beef & Guinness! Wonderful entertainment with Irish band“

“I’ve driven by this place for years and never realized it was here. Stopped in after a long day of work, absolutely starving. The staff were all super friendly—Casey, in particular, was incredibly kind to us, especially my daughter. The food was fantastic. The fish and chips really hit the spot, and both the Brussels sprouts and wings were top-notch. The full bar looked great, too. I’ll definitely have to come back during some “adult time” to check it out properly. It’s always tough to find a well-made Old Fashioned—guess we’ll see!“

“Absolutely outstanding experience from start to finish, all thanks to Jessica M. She delivered a level of service that truly stands out and deserves recognition.

From the moment we were seated, Jessica was warm, welcoming, and incredibly attentive without ever being overbearing. She made us feel genuinely cared for throughout the entire visit, anticipating our needs, offering thoughtful recommendations, and ensuring everything arrived perfectly and on time. Her professionalism and natural kindness created a relaxed and enjoyable atmosphere that elevated the whole experience.

What really sets Jessica apart is her consistency, attention to detail, and the pride she clearly takes in her work. It’s rare to encounter someone who combines efficiency, friendliness, and genuine hospitality so effortlessly. She didn’t just provide great service — she created a memorable experience that made our visit exceptional.

Employees like Jessica M are a true asset to any team and absolutely deserve to be recognized for the impact they have on customers.“

“Great food Friendly people Cool atmosphere!“

“We came in as a party of 6. Everyone got our drink orders in they did that a little while to get them but it wasn't to bad a wait. Then we placed our food order. 2 fish and chips I was told they were excellent. 1 large tortilla soup. Also excellent, 1 French onion soup was excellent as well. Then there was my penne a la vodka. Well it was not excellent. I did try to give it a chance. There was no sauce to speak of. Believe me I stirred it up looking for the sauce. I tried a bite even 2 no favor at all so I asked for the shredded parmesan, that was supposed to come with it and proceeded to put it on the penny. It did not help it actually made it worse. That parmesan was the hardest driest shreds, I have ever eaten. Believe me I know good penne a la vodka. In the last 2 weeks I have had delicious penne a la vodka in NY City in little Italy. Delicious and in another restaurant in the western ma area both were delicious. So I had to send it back and asked for the roast beef a jue grinder it did take them for ever to make it everyone at the table had eaten their meals and were ready to go. So I had to inhale my meal but we had not seen all of them in years so they were not up set to wait for me to eat. More time to catch up . I have to say it was delicious the beef grinder. I would definitely get it again. I will be giving them another chance . But I will never order the penne a la vodka again ever. Beautiful decor.“

“great old school burgers . staff was attentive and fast thank you see you again soon“

“we went on the training days. very good food and the servers were friendly“

“Very good service the are very nice people and kindly“