99 Restaurants

$$ • American, Pubs

1053 Riverdale St Unit A, West Springfield
(413) 858-1995


Take-Out/Delivery Options


Reviews for 99 Restaurant

We have given a few different locations a try and been disappointed by them all. In May we called in an order to the Springfield Plaza location, got there and were told it wasn't finished yet. We waited 30 minutes before someone came back and told us they didn't actually have our order. They tried telling us we must have called the wrong location even after we proved which number was used with the phone. They made the order and the manager was apologetic, but at this point it...read full review

Don’t go here. TERRIBLE customer service. Walked in and three workers looked up from what they were doing, then immediately went back to what they were doing with acknowledging me at all. No hello, how may I help you. No Welcome. Nothing. Felt extremely unwelcome and cold. Took my money elsewhere. Don’t bother.

Very rude workers . I walked in hoping to sit down and enjoy good food . I’m from out of town and wanted to try some local food . I walked in and there were what looked to be four workers in the front area and literally not ONE person greeted me not even a welcoming smile . I walked right out as I felt annoyed that no one made me feel welcomed . So I won’t be coming back here and I’ll tell everyone I know what kind of experience they can expect before they even get to sit...read full review

More Reviews(146)


Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 10:30PM
Friday 11AM - 10:30PM
Saturday 11AM - 10:30PM
Sunday 11AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.