Pizza Hut

$ • Pizza, Take Out, Fast Food

Hours:
1048 Riverdale St, West Springfield
(413) 733-4098

Ratings

Take-Out/Delivery Options

Tips

Reviews for Pizza Hut

I placed an order at 10:58 AM to pick up curbside on my lunch break at 12:15 PM. For almost 40 minutes past my set pick-up time, I waited and watched customers walk in and out, placing their order and even receiving their food. I finally called again, 38 minutes after my set pick-up time and asked for a refund, as my food was still not ready and my lunch break was ending. I'm an essential employee and going back to work with no lunch. Thanks a ton!! I'll never order here again...read full review
I used to be passionate about Pizza Hut. Often argued that it's better than any pizza you could get in nyc or Chicago, and I stand by that, but what's happened lately is inexcusable. Looks like the penny pinching corporate folk have decided to close the dining area? I do not understand this whatsoever. I firmly believe any restaurant that does not allow customers to eat in the restaurant is fundamentally flawed. Have to hope for a change in leadership here or this ship is sinking.

The food is great but the customer service needs to improve. Delivered my order with 1 missing item. Called the store and they told me they would bring it back then never showed up. I don't care about the money, but I do care about the principle. Do better.

More Reviews(91)

Hours

Monday 11AM - 8PM
Tuesday 11AM - 8PM
Wednesday 11AM - 8PM
Thursday 11AM - 8PM
Friday 11AM - 9PM
Saturday 11AM - 9PM
Sunday 11AM - 8PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.