Taco Bell

$ • Fast Food, Mexican

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About Taco Bell

Taco Bell on Morgan Road in West Springfield is known for having exceptional employees. Two workers, Jesus and JP, went above and beyond to help a stranded driver, despite the lack of assistance from other passing vehicles. The restaurant's staff is dedicated to providing excellent service, and customers appreciate their kindness and professionalism. However, there have been instances where customers have experienced poor service, such as a recent incident where a customer was left waiting for 20 minutes to place a cash order, only to be told that the kiosk didn't accept cash payments. Despite this, the food is generally good, and the restaurant offers a quick service option.

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Taco Bell Reviews

3.3
172 ratings
5
44%
4
15%
3
2%
2
4%
1
35%
Food
3.5
Atmosphere
3.3
Service
3.2

Share your opinion about Taco Bell

Ok food a wish they would have better portions
I love Taco Bell but the music is TO LOUD!!!!!!
I want to give a massive, well-deserved shout-out to Sara Gauthier at the West Springfield location. Having worked in the hospitality industry for a long time myself, I know exactly how demanding frontline service jobs are, and Sara’s overall demeanor was absolutely outstanding. I believe we should reward the positive instead of dwelling on the negative, which is why I’m writing this review. When I needed assistance with my order, she was incredibly accommodating,...read full review

Read All Reviews(172)

Hours

Monday 9AM - 3AM
Tuesday 9AM - 3AM
Wednesday 9AM - 3AM
Thursday 9AM - 3AM
Friday 9AM - 3AM
Saturday 9AM - 3AM
Sunday 9AM - 3AM
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