Mexican Restaurants near West Springfield

“This by far is the best place that you can go for a burrito or burrito bowl. Every other place out there are just imitators, and they can't hold a candle to Bueno Y Sano. Honestly, just go there and take one bite And you will recognize that they set the bar to another level. You will completely forget about Moe's and Chipotle.“

“I want to give a massive, well-deserved shout-out to Sara Gauthier at the West Springfield location. Having worked in the hospitality industry for a long time myself, I know exactly how demanding frontline service jobs are, and Sara’s overall demeanor was absolutely outstanding. I believe we should reward the positive instead of dwelling on the negative, which is why I’m writing this review. When I needed assistance with my order, she was incredibly accommodating, kind, and resolved it instantly with a great attitude. I also watched her gracefully de-escalate a customer issue that could have easily become difficult. While the manager on duty was less than polite over a minor request and walked away, Sara remained completely patient, polite, and highly professional, keeping her focus entirely on taking care of the guest. In my experience, although I do not frequent fast food establishments regularly, it is rare to see their employees who are this attentive, poised, and genuinely concerned for the customer experience. Sara stood out in the best way possible, and corporate and franchise leadership need to recognize her for her exceptional service and leadership potential. She is an absolute asset to this team! Sometimes the simplest positive action or communication can change the entire outlook of someone’s day. We all need to remember that.“

“BEFORE YOU READ MY REVIEW, DONT
This place should not be hurt or hated as these are rare combos now
I loved the pan pizza. The soda hit different. Wonderful decor and signage. Once they remade the Mexican pizza it was great.
Breadsticks are rock. Heavy vibes tho and is a historical landmark. Check ur veggie Mexican pizza before eating if you are vegetarian-they screwed it up and my dad was on the toilet.“

“Portions are great, stuff is friendly I only visit this location if I want chipotle I visit them 2-3 times a week regularly for (1.5 years now) and always happy, I was disappointed to see this location has only 3.5 stars, people really don’t understand that these guys are packed most of the time and of course incidents might happen but I rate consistency of good service, efforts of team and quality of food as 5 stars!“

“great food and awesome staff. Definitely a 5 star experience.👍👍“

“Great food beautiful restaurant“

“They have the best wings and great customer service! Highly recommend!“

“The BEST Quesadillas around . Absolutely amazing. Not Greasy yet perfectly juicy when you bite into them. 100% And this is a latino posting this... So you know I'm for real.“

“Wonderful! Great atmosphere! Food and drinks were great! Very nice staff!“

“We ordered the biria tacos, they were so delicious. The fish and shrimp taco was on point. Also the shrimp tacos were to die for. You will not be disappointed.“