$$ • Chicken, Fast Food, Take Out

931 Riverdale St, West Springfield
(413) 737-3460


Take-Out/Delivery Options


Reviews for KFC

The line was so long, but it was December 30th at dinner time. I wanted KFC SO BAD and the food was great! Once we got the speaker 35/40 min or so, it went very fast. No carry out and no dine in. Just drive through at this time. I would've said 5 start other than the extreme wait. Courteous staff doing the best they could.

We are happy with the way this place is run. On our recent trip to KFC we had some issues with our order. I called right away after seeing an issue and reported it. We were offered two options, either to get a full refund or meal replacement. We chose meal replacement and when came to get the replacement it was completed to perfection and even had extra fries for unconvince.

If you go early before say 1pm the chicken is the freshest. After that I haven't had good luck, over done chicken and dry and too crispy for kids to eat. If you go ask them to make it fresh or ask when the chicken was done. They have given me old pieces you can't eat mixed in with the new. Their mash potatoes no longer have any flavor. Sadly for the money they have gone downhill I think and Chester's chicken is much better.

More Reviews(92)


Monday 10:30AM - 11PM
Tuesday 10:30AM - 11PM
Wednesday 10:30AM - 11PM
Thursday 10:30AM - 11PM
Friday 10:30AM - 12AM
Saturday 10:30AM - 12AM
Sunday 10:30AM - 11PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.