$ • Chicken, Fast Food, Take Out

931 Riverdale St, West Springfield
(413) 737-3460


Take-Out/Delivery Options


Reviews for KFC

I ordered from the KFC app. They refused to give me the food through the drive-thru and threatened to throw a rock through my car. I'm not kidding. Every other place lets you get your food at the drive-thru if you order from their app. Dunkin' donuts, mcdonald's, Burger king, Taco Bell who I believe is owned by the same company. This place is a joke. Avoid at all costs.

Horrible experience spending more than 30 minutes in line at the drive-thru, and once in their drive-thru lane there is no way out due to the set up with curbs (can't just pull out of line and drive around). It was 5pm in the middle of the week, After waiting 20 minutes to get to the microphone to order I am told they are out of tenders and I would have to wait 10 minutes, I decide just to get coleslaw instead and be on my way. More than 10minutes goes by waiting for the 5 cars...read full review

The five stars are ALL for Tim it is slammed and even though I have waited 40 min to order I have been watching tim on front counter and he is DEFINITELY a hard worker he needs a raise for sure doubling grill and taking orders this kid deserves EVERY star .

More Reviews(118)


Monday 10:30AM - 11PM
Tuesday 10:30AM - 11PM
Wednesday 10:30AM - 11PM
Thursday 10:30AM - 11PM
Friday 10:30AM - 12AM
Saturday 10:30AM - 12AM
Sunday 10:30AM - 11PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.