LongHorn Steakhouse

$$ • American

Hours:
1105 Riverdale St, West Springfield
(413) 747-8500

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Take-Out/Delivery Options

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Reviews for LongHorn Steakhouse

The food was good but the service was horrible. We waited 30 - 35 minutes just to be asked what we wanted to drink.. we didn't see our meal till an hour into our visit. Not to mention there is a 90 minutes rule because of covid. Was just very irritated about the whole experience.

I ordered the sangria to start Berry. I taste the soda more than anything and I didn’t even know they put it in there. Same for the Long Island which I order at several other locations. This one had the worst bartender omg. Both drinks didn’t taste right I was shocked and surprised because I just had them at two other locations in the same week. Okay now here comes my chicken tenders with Mac. Mac overheated and dry baby dry I had this before several times never tasted like...read full review

This is the worst restaurant I have ever been to.  Service sucked and the manger said he would give us 25% off our bill and that didn't happen after we waited for over 45 minutes waiting for our over cooked, cold food.    Which put us over the 90 minute state mandate limit

UPDATE
they reached out to me and offered very little to entice me to go back.  SMH.

More Reviews(150)

Hours

Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 11PM
Saturday 11AM - 11PM
Sunday 11AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.