Customers` Favorites
Customers` Favorites
“Absolutely outstanding experience from start to finish, all thanks to Jessica M. She delivered a level of service that truly stands out and deserves recognition.
From the moment we were seated, Jessica was warm, welcoming, and incredibly attentive without ever being overbearing. She made us feel genuinely cared for throughout the entire visit, anticipating our needs, offering thoughtful recommendations, and ensuring everything arrived perfectly and on time. Her professionalism and natural kindness created a relaxed and enjoyable atmosphere that elevated the whole experience.
What really sets Jessica apart is her consistency, attention to detail, and the pride she clearly takes in her work. It’s rare to encounter someone who combines efficiency, friendliness, and genuine hospitality so effortlessly. She didn’t just provide great service — she created a memorable experience that made our visit exceptional.
Employees like Jessica M are a true asset to any team and absolutely deserve to be recognized for the impact they have on customers.“
Customers` Favorites
“Food is amazing and the service is great! 😊 So excited to hear they are coming to the lake in Southwick Ma!!!“
Customers` Favorites
“Some of the best food you’ll find in western Massachusetts. 👍👍“
Customers` Favorites
“This was my first visit and I ordered the hot pot. The waitress who waited on me spent many, many minutes explaining how my meal should be cooked and what I should put in first. The meal was out of this world and the food was devilish. I highly recommend it. As General MacArthur stated "I shall return".“
Customers` Favorites
“Excellent food and great music! Love the atmosphere“
Customers` Favorites
“THE BEST WENT IN TONIGHT W WIFE REALLY GOOD WE GOT 44.99 premium so good the wagu steak amazing ⭐️⭐️⭐️⭐️⭐️⭐️ the sushi one of the best ive had aswell one of my favs Will definitely be back Much blessing for this place!!!!!! great service aswell …“
Customers` Favorites
“The food was good, although I wish they hadn't lathered my rice plate with damn near a bottle of sauce without asking if I wanted extra sauce. I ordered a falafel rice plate, a slice of pie, along with chicken tenders and fries.
Falafel - 3
Rice- 4
Chicken tenders - 5
Fries - 5
Slice of oreo cookie pie - meh
As with most places in Springfield, customer service was mid. I don't get why so many of these cashiers are so miserable. People need to understand that they need the customer to return in order to keep the lights on. It's not hard to be a friendly face and to voluntarily offer that the food will take some time. It took 15-20 minutes to get my food. I would've rated this place a 2 but the food at this price is very good.“
Customers` Favorites
“BIG DISAPPOINTMENT! Love Cana's BBQ !! - This was always my 'go to' restaurant whenever I had guests, but I am afraid it will no longer be the case. We will drive to Amherst/Northampton in future. I recently had relatives from England and we always come to Cana when they are here BUT This time was a huge disappointment. We ordered the BBQ only to find out that their selection of sides had been reduced from 10 to 5. Even the broccoli was reduced to 2 very small pieces. How are you going to split that between 4 people? The other 5 sides which were usually included, are now available for additional cost. Their prices are not cheap to start with, but we have not complained because the food is really good, but to spoil one's reputation for the sake of a few cents to add a few more pieces of broccoli, or a full selection of sides for a party of four, is certainly not the way to increase your bottom line because now you have lost these customers.. With drinks and dessert our bill was close to $200, and we always spend at least that mic at Cana!“
Customers` Favorites
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“The food, atmosphere, staff all amazing and super friendly! The menu variety is amazing!!!! Highly recommend!“