$ • Hamburgers, Hot Dogs, Fast Food, Burgers

644 Riverdale St, West Springfield
(413) 736-1314


Take-Out/Delivery Options


Reviews for Wendy's

The food is 5-stars. Who doesn't like Wendy's?That being said, one of the workers was kind of a d***. I wasn't wearing a mask (fully vaccinated) and I walked in not realizing they were required. I wouldn't have protested wearing a mask at all, I'm no anti-masker by any means. The gentleman (not so gentle) rudely yelled in front of other customers during lunch rush to wear a mask or get out. There was no kind "Hey, I'm sorry, we updated our regulations - you're required to wear...read full review
I pulled up. Someone said just a minute with a negative tone. A girl comes to then say okay. As I start, I get cut off to be then told to wait again. Rude requests and remarks. Non apologetic and unprofessional. I then ordered. I paid. Got told to pull up when I am the isolated customer. Noone in sight. I sat there for 15 minutes. Drove around and still no other customer and went to window and yelled to get attention. After another 5 minutes, someone came. I remarked I still...read full review

Took forever for me to even get my food. It was sitting on a counter for over 15 minutes. If that wasn't enough none of the kid meals I ordered for my children had their drinks and I was given a 2 dollar burger instead of the 5 dollar chicken sandwich I had order for my husband. It was a hot day and all I needed was my order so I could quiet my kids. Never one to complain but this put me over the edge.

More Reviews(109)


Monday 6:30AM - 1AM
Tuesday 6:30AM - 1AM
Wednesday 6:30AM - 1AM
Thursday 6:30AM - 1AM
Friday 6:30AM - 1AM
Saturday 6:30AM - 1AM
Sunday 6:30AM - 1AM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.