Dunkin'

$ • Coffee Shops, Donuts

Hours:
695 Liberty St #705, Springfield
(413) 583-3482

Take-Out/Delivery Options

Customers' Favorites

Dunkin' Donuts Reviews

1.8 (36)

You guys have to get it together here, this has to be the worse Dunkin’ Donuts In Western mass in my opinion. The staff is terrible the coffee is terrible because most the employees are poorly trained or not at all. There always out if stock of most important items to complete a order. It you want a signature drink you best keep driving because this Dunkin has been incapable of making any signature drinks I order.

Their business hours says open till 8 they were all there hiding from customers like they don’t want to work! They could be seen in the establishment! Got there at 7:17 and honked and waited and no one answered. I left but this is an inconvenience for people that cannot travel far for a cup of coffee! Especially if you’re working and don’t have much time thanks to your staff I could not get my coffee. Sad night.

My husband's coffee order was rang in wrong, we pointed it out, they made him a new one. Still made it the same way as before. He ordered pumpkin spice, and got Caramel swirl, the second time he got the same thing. This isn't the first time we've had issues with this place, but it's the last time we will be visiting this location. ?‍♀️

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Hours

Monday 5AM - 8PM
Tuesday 5AM - 8PM
Wednesday 5AM - 8PM
Thursday 5AM - 8PM
Friday 5AM - 8PM
Saturday 5AM - 8PM
Sunday 5AM - 8PM
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