$ • Burgers, Family Style, American

1811 Boston Rd, Springfield
(413) 543-1286


Take-Out/Delivery Options


Reviews for Friendly's

I don't always go out of my way to come to a Friendly's these, but having to wait an hour and a half for a tire rotation over at town fair tire I figure it out come grab some food. Baffled that they don't open till 11 o'clock in the morning. What a shame. And to think my first job ever was working in the plant next door with my aunt and two uncles making ice cream back in the summer of 2005. Miss the good days here. If anyone in corporate reads this just go back to the full review
My husband and I went there to order Sunday ice cream . The wait was not bad . But the kitchen area where they prepare the ice cream is very unsanitary. And the young people they had working there did not change their gloves. They touched everything with their gloves and even clean their gloves with their jeans . Also as they were throwing trash from the counters away they were working over the ice cream orders they had on top of the counter. Who knows what was falling full review

Very below average experience; which makes me sad. I loved Friendly's as a kid. Growing up right near it's headquarters, Friendly's was a staple in Western Mass. I haven't been in years, and took my child there for a celebratory sundae. It was dirty (hello covid), and run down. The service was poor, but hey it's an after school job so no biggie. I do still love there ice cream. Butter Crunch is the bees knees! I think, however, we'll just buy from the grocery store next time.

More Reviews(138)


Monday 11AM - 10:30PM
Tuesday 11AM - 10:30PM
Wednesday 11AM - 10:30PM
Thursday 11AM - 10:30PM
Friday 11AM - 10:30PM
Saturday 11AM - 10:30PM
Sunday 11AM - 10:30PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.