Friendly’s Ice Cream

$$ • Ice Cream, Frozen Yogurt, Food Products

1855 Boston Rd, Wilbraham
(413) 543-7919


Take-Out/Delivery Options


Reviews for Friendly's

Ordered food and ice cream online. When arrived at take out window the lady who I assuming was the manager was rude right off the bat. Said I was at wrong counter. Then after getting my meal tells me my ice cream was in freezer behind me. There were several ordered items in the freezer, and the tag on it was so difficult to read. When I got home, the fries were not even hot. I ordered a bacon cheeseburger with no lettuce or tomatoes. Sure enough it had lettuce and tomatoes full review

Terrible service. Reminded myself why I don’t go to Agawam Friendlys. Picked up an online order and the the entire staff almost goes out of their way to ignore you. Waitress finally asks me why I was waiting and acts like was bothering her. I’ve come to expect this kind of service when I go to this location…. Sad. If you enjoy Friendlys drive to any other location than this one. Unless you like an empty resteraunt with a 45 minute wait. One star is too generous

Pretty sad when you go to friendlys &you are told there is no coffee available, then you can't order tea cause there is no creamers either. There is literally a piece chopper in walking distance less than 1 mile and the manager refuses to go get stock. Go to call corporate office /lol noone picks up there. Such wistful cursive service! Would give a zero if I could!!!!

More Reviews(44)


Monday 7AM - 10PM
Tuesday 7AM - 10PM
Wednesday 7AM - 10PM
Thursday 7AM - 10PM
Friday 7AM - 11PM
Saturday 7AM - 11PM
Sunday 7AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.