Wendy's
$ • Fast Food, BurgersAbout Wendy's
Customers' Favorites
Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Wendy's Fresh-Made Salads
Wendy's Hot & Crispy Fries
Classic Chocolate Frosty
Wendy’S Baked Potatoes
Wendy’S French Fries
Spicy Chicken Sandwich
Baconator Fries
Jr Cheeseburger
Dave's Double
Wendy's Reviews
228 ratings
Share your opinion about Wendy's
Pick up order. I specifically chose the Swansea location for their cleanliness. I ordered the crispy chicken but without the bun and the mayo. I requested extra tomato. It was ok and I had no great expectations. If fast food places could slice their tomatoes any thinner they'd be invisible.
Ordered a baked potato with butter and back . Instead was given one withgobd of gross cheese. Also asked for apple juice with kids meal and was given orange juice. Found out they dont have apple. Should have been told when ordering
Great service and quality always !
Hours
| Monday | 8AM - 1AM |
| Tuesday | 8AM - 1AM |
| Wednesday | 8AM - 1AM |
| Thursday | 8AM - 1AM |
| Friday | 8AM - 2AM |
| Saturday | 8AM - 2AM |
| Sunday | 8AM - 1AM |
Wendy's offers a spacious dining room with a warm gas fireplace and three ordering kiosks. The Coke Freestyle machine is fully stocked, and the cookies are a rarity. The front counter service is quick and friendly, with no wait on a Monday at dinnertime. However, the cleanliness of the restaurant can be inconsistent, with reports of dirty tables and floors. The staff's level of attentiveness and care can vary, sometimes giving the impression of a lack of concern. Despite these inconsistencies, Wendy's remains a popular choice, with the food generally being well-received.
The new way of taking orders for the drive-through, using AI, helps to reduce the likelihood of order mistakes, as customers can see their order typed out to confirm it was heard correctly. Some customers have had frustrating experiences with order accuracy, but the staff at this location, particularly an employee named Hallie, have demonstrated exceptional customer service in resolving these issues. Hallie's professionalism, empathy, and effort in ensuring a positive experience have been highly praised by a grateful customer. However, there are also reports of inconsistencies in the quality of the Baconator, with some customers feeling the staff may be rushing or not caring enough, and the overall appearance of the restaurant could use some updating.