Dunkin'
$ • Coffee Shops, Donuts
Hours:
2068 Riverdale St, West Springfield
(413) 739-1612
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
I order on the to go app And cause the store was so shorted handed When I went to get my order I had to wait in line for over 15 while everyone in front of me and the drive thur was taken care of And when it was my turn I had to tell them I had order to go and they had to make it while waited some more If your that short handed maybe you should just close early I will never go back to that store again It is not the first time this has happened And I understand you are shorted...read full review
Rt 5 in West Springfield MA never gets order right! 😡all I want is a tea with sugar
awesome staff! They allowed me and Traveler, to sit and charge or phone while using their wifi.
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Dunkin' is a kid-friendly spot with a wheelchair-accessible ramp and decent parking. The staff provides quick service in the drive-thru. The manager at the W. Springfield, MA location offers exceptional customer service, even preparing large orders like 7 dozen donuts and Munchkins with a smile. Customers enjoy the quiet atmosphere and convenient parking, though the location can get busy at times, and the staff may prioritize drive-thru customers over walk-ins. The credit card machine may occasionally experience technical issues, requiring cash payment.