IHOP
$ • Breakfast, American, Burgers
Hours:
640 Riverdale St, West Springfield
(413) 736-3854
About IHOP
Customers' Favorites
IHOP Reviews
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3 tables on a friday night, 5 servers. Couldnt get a single person to even give us our check for 30 minutes never mind a drink refill. The blaring music in the kitchen and party should of been the warning to not even bother
Terrible customer service I had to go in the kitchen to get the waitress because nobody was coming out all the waiters was in the kitchen joking around and when we got seated, we had to wait a good 30 minutes just get a drink I will not recommend this restaurant. It is getting worse and worse every time I go
I took my kids here and the food was not good. The cheesecake pancakes didn’t have cheesecake in them tasted way different. The restaurant was out of bananas and Oreos. So the minion menu didn’t even have the right ingredients for it.I ordered a order of small fries and was not told that they were $6.00. The prices went up and the portions got smaller. I told the server that I wasn’t happy with our meals. And she just said sorry and walked away didn’t even offer for me...read full review
Ratings
Menu
Hours
| Monday | 7AM - 10PM |
| Tuesday | 7AM - 10PM |
| Wednesday | 7AM - 10PM |
| Thursday | 7AM - 10PM |
| Friday | 7AM - 12AM |
| Saturday | 7AM - 12AM |
| Sunday | 7AM - 10PM |
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The IHOP restaurant offers a diverse menu with classic breakfast options and American cuisine. The restaurant is known for its clean and wheelchair-accessible facilities. Despite recent staffing challenges, the dedicated staff strive to provide a personalized and friendly dining experience. Customers have praised the delicious and fresh food, particularly the popular 2x2x2 breakfast combo. While the service may be slower at times due to understaffing, the restaurant continues to cater to families and customers in need, demonstrating their commitment to customer satisfaction.